Jobs · Customer Service · Kansas

Key Accounts Representative

Kansas Gas Service · Overland Park, KS · Yesterday
On-siteCustomer ServiceFull-time

About the role

This position covers a portion of the state, but will primarily office out of Overland Park and will be fully in-office when not on customer visits.

Responsibilities

  • Perform tasks relative to developing and retaining commercial and industrial accounts.
  • Manage development of and account activities for commercial and industrial accounts including:
    • Account relations / customer service
    • Business and customer attraction / development
    • Business retention
    • Net profit management
  • Analyze customer account information to handle account inquiries.
  • Perform contract negotiations to attract new business and retain key accounts.
  • Develop and present sales proposals or provide gas service related information to business prospects.
  • Research, analyze, prepare, and monitor information including:
    • Rate agreements
    • Usage reports
    • Tariff analysis
    • Rate comparisons
    • Cost analysis
  • Regular and reliable attendance is required in performance of job.
  • Employee may be required to perform additional duties as assigned.
  • Requirements

    • Preferred Bachelor's Degree in business, communications, engineering, finance, or a related field.
    • An equivalent combination of formal education and job-related experience may be substituted for the degree requirement.
    • Working knowledge of utility industry.
    • Demonstrated ability to perform economic and financial project analysis.
    • Experience in use and function of office equipment including computers and related software.
    • Experience and training related to:
      • Natural gas sales
      • Business development
      • Negotiation skills
      • Rate and usage analysis
      • Interpersonal communication skills

    Qualifications

    • Demonstrated ability to read and interpret tariffs, terms of contracts, industry publications, technical manuals, market reports, account data, and company policies and procedures.
    • Demonstrated ability to research and prepare account correspondence, rate agreements, usage reports, account analysis, and rate comparison.
    • Experience interacting, advising, and communicating effectively.
    • Demonstrated ability to prepare and conduct sales meetings.
    • Demonstrated ability to read and write fluently in English.
    • Applicable driver's license.
    • Requires travel to other company locations, and to outside meetings with customers and others.

    Skills

    • Ability to read and write fluently in English.
    • Ability to communicate and exchange information; conduct oral presentations.
    • Ability to perform algebraic equations, and general math skills.
    • Ability to interact, advise, and communicate effectively.
    • Ability to prepare and conduct sales meetings.
    • Ability to research and prepare account correspondence, rate agreements, usage reports, account analysis, and rate comparison.

    Benefits

    • Medical/Dental/Vision packages that fit your family's needs.
    • Paid Time Off.
    • 401(K) plan that is 100% matched up to 6%.
    • Profit Sharing contributions may also be made under the 401(k) Plan.
    • Paid Parental Leave.
    • Basic and Optional Employee Term Life Insurance.
    • Education Assistance and Tuition Reimbursement.

    Pay

    Details on pay are not specified in the job posting.

    Schedule

    Details on schedule are not specified in the job posting.

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