Key Accounts Representative

About the role

The Key Accounts Representative will focus on developing new opportunities via existing clients and end-users by managing and growing the business through life safety system upgrades, system additions, renovations, and retrofit projects within their assigned territory.

Responsibilities

• Maintain relationships with existing customer base by scheduling sales calls, following up on leads, and utilizing outlined marketing strategies for commercial building system products, including fire alarm, low voltage, and fire protection systems.
• Achieve order intake and gross margin goals.
• Develop and execute tactical sales strategies including account management plans for existing territory customer base.
• Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
• Conduct post-installation follow-up by contacting customers, ensuring commitments are met, and affirming customer satisfaction once the customer has purchased additional equipment and services.
• Perform needs assessments, develop sales proposals, estimates, specifications, and presentations.
• Provide accurate forecasts of activity and potential sales.
• Maintain an in-depth knowledge of the complete line of products/services and customers' issues and needs through in-house training, networking, and research.
• Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
• Independently establish call plans and customer follow-up strategies and tactics; consistently apply time and territory management techniques.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain sales.

Requirements

• Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
• Consistent sales performance, ability to organically grow business by providing incremental solutions to existing client base.
• Demonstrated experience achieving and/or exceeding sales quotas for 2-5 years.
• In-depth understanding of fire alarm, low voltage, and/or fire protection systems, installation, and testing.
• Technical aptitude with understanding of drawings and codes.
• Experience selling technical solutions and services through an established client base.
• Effective communication skills and ability to present before broad audiences.
• Strong negotiation skills and competitive spirit.
• NICET-certified preferred.

Qualifications

• Must have a valid driver's license.
• Must be able to travel up to 75% of the time.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• $5K sign-on bonus.
• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle allowance.
• Professional career development opportunities.
• Tuition reimbursement.

Pay

Salary is competitive and based on qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the business and the customer base.