Key Accounts Representative

About the role

Sciens Building Solutions is seeking a Key Accounts Representative for our fire and life safety business. The Account Rep’s focus will be on developing new opportunities via existing clients and end-users by managing and growing the business through life safety system upgrades, system additions, renovations and retrofit projects within their assigned territory.

Responsibilities

• Maintain relationships with existing customer base by scheduling sales calls, following up on leads, and utilizing outlined marketing strategies for commercial building system products (fire alarm, low voltage, fire protection systems).
• Achieve order intake and gross margin goals.
• Achieve annual quota assigned and agreed upon by Sales Manager on a consistent basis after initial ramp-up period.
• Demonstrate strong customer service skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens.
• Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
• Conduct post-installation follow-up by contacting customers, ensuring commitments are met, and affirming customer satisfaction once the customer has purchased additional equipment and services.
• Perform needs assessments, develop sales proposals, estimates, specifications, and presentations.
• Provide accurate forecast of activity and potential sales.
• Maintain an in-depth knowledge of the complete line of products/services and customers’ issues and needs through in-house training, networking, and research.
• Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages over the competition.
• Independently establish call plans and customer follow-up strategies and tactics; consistently apply time and territory management techniques.
• Work with operations, finance, legal,