Key Accounts Manager

Why Consider This Job Opportunity

The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in our target markets by identifying and capturing high-potential opportunities. The KAM takes ownership of the customer relationship and collaborates with all stakeholders using Murata’s long-standing Voice-of-Customer philosophy as a guideline.

Workplace Policy

Hybrid from San Jose, CA.

What To Expect (Essential Job Responsibilities)

• Contacts and visits customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
• Stays updated and relevant on customer’s activity and direction.
• Oversees the collection, understanding, and internal communication of pertinent information.
• Develop relationships with the key decision-makers that effectuate the design, procurement, usage, and service of Murata’s products.
• Facilitates pricing coordination with the GAM and internal stakeholders.
• Initiates and coordinates Early Sales Involvement (ESI) projects.
• Negotiates pricing in alignment with the GAM and respective global affiliates.
• Reviews, maintains, and assures effective implementation and execution of customer contracts.
• Responsible for proactively answering customer inquiries and resolving their concerns.
• Takes a leadership role in customer meetings and conference calls, publishes minutes, and drives action item closure.
• Captures and coordinates Outside Sales Rep activities for related customer locations.
• Guides Inside Sales Associate’s work in relation to assigned customers.
• Captures and coordinates special sales projects and promotions.

What Is Required (Qualifications)

• Bachelor’s degree in Business Administration or a related field.
• 3+ years of experience in sales or marketing in an electronics-related or other technical industry.
• Experience working for a culturally diverse global company with strong communication skills.
• Demonstrated ability to execute strategies and effectively collaborate cross-functionally.
• Advanced negotiation skills, ability to understand customer needs to develop mutually beneficial solutions, and demonstrated success in managing product promotions.

How To Stand Out (Preferred Qualifications)

• MBA (Master of Business Administration).
• Previous experience in manufacturing sales, sales data collection and analysis.
• Knowledge of Marketing, market planning, and knowledge of the Consumer Electronics industries.
• Previous budgetary responsibilities and project management experience.
• Project Management experience.