Key Account Manager, Interventional Spine - Northeast

About the role

Ferring is a privately-owned biopharmaceutical company dedicated to developing innovative therapies for reproductive health, pain management, and other areas. The Key Account Manager (KAM) position is part of a team launching a novel biologic product for treating radicular leg pain due to lumbar disc herniation.

Responsibilities

• Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification.
• Develop, execute, and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices.
• Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams.
• Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/miscellaneous J-code/buy-and-bill pathways.
• Engage with administrative decision-makers to establish value proposition, facilitate adoption, and streamline product onboarding.
• Support effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account.
• Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions.
• Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points.
• Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning.
• Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region.

Qualifications

• Bachelor’s degree required; MBA or relevant postgraduate degree preferred.
• Minimum of 5 years of experience in account management, including health systems, IDNs, and/or large group practices.
• Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient, and other related outpatient settings.
• Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments.
• Previous experience in specialty pharmaceutical or medical device sales and/or sales management required.
• Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition.
• Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required.

Pay

The base salary range for this role is $95,000 to $150,000, with additional compensation in the form of sales commissions based on individual and geography/company performance.

Schedule

Field-Based, U.S. Regional Coverage; Travel: 50–70%