Key Account Manager, Interventional Spine - Southeast

Position Summary

At Ferring we are on a mission to bring forward innovation in the treatment of radicular leg pain due to lumbar disc herniation. We are building a team of individuals to launch a novel biologic product that, if approved, would be an only-in class intradiscal intervention for patients suffering from this condition. The Key Account Manager (KAM) will serve as the primary commercial interface for strategic high-volume pain management, interventional spine, and ASC network accounts. This role is essential to driving pull-through, access optimization, and procedural adoption.

Key Responsibilities

• Account Strategy & Execution
• Identify and address account-level opportunities and barriers for product adoption, including workflow, coding, reimbursement, and patient identification
• Develop, execute and own customized account plans to secure and sustain access at priority ASCs, IDNs, and outpatient spine practices
• Serve as a key liaison for cross-functional coordination, including field sales, medical science liaison, and reimbursement field teams
• Provider & Site Enablement
• Facilitate account onboarding to ensure each stakeholder understands injection training, storage/handling, and J-code/misc. J-code / buy-and-bill pathways
• Engage with administrative decision-makers (e.g., ASC Directors, Procurement Leads, Revenue Cycle Managers, C-suite/D-suite leaders) to establish value proposition, facilitate adoption and streamline product onboarding
• Ensure effective dissemination of promotional and non-promotional materials that support adoption and address the customized needs of each account
• Support procedural scheduling and diagnostic-to-injection pathway optimization across key institutions
• Pull-Through & Reporting
• Monitor utilization, track order patterns, and proactively address procedural or reimbursement friction points
• Collaborate with analytics and sales operations to report on account performance versus forecast and share insights into national planning
• Identify opportunities for geographic or network expansion and contribute to demand forecasting for the broader region

Qualifications

• Bachelor’s degree required; MBA or relevant postgraduate degree preferred
• Minimum of 5 years of experience in account management, including health systems, IDNs and/or large group practices
• Established relationships within key accounts and across sites of care, specifically pain or interventional spine focused outpatient procedural practices, hospital outpatient and other related outpatient settings
• Minimum of 2 years of demonstrated success in buy-and-bill markets, strong preference for launch experience, especially for procedure-based treatments
• Previous experience in specialty pharmaceutical or medical device sales and/or sales management required
• Deep understanding of provider reimbursement (CPT/J-code), payer policy, specialty distribution, and C-Suite value proposition
• Strong interpersonal, analytical, and project management skills; experience in matrix collaboration required

Compensation and Benefits

• Base salary range: $95,000 to $150,000
• Comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees
• 401k plan and company match
• Short and long-term disability coverage
• Basic life insurance
• Wellness benefits
• Reimbursement for certain tuition expenses
• Sick time frontloaded yearly of 40 hours, or higher if state or local law requires
• Vacation time for full time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment, and additional accruals starting in the fifth (5th) year of employment
• 12 to 13 paid holidays per year
• 20 weeks of paid parental leave
• Hybrid work policy for roles not field-based
• Equal opportunity employer