Key Account Manager

About the role

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover, Swanson, and V8.

Responsibilities

• Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives, specifically share of display and continued growth of our brands.
• Achieve or exceed customer sales objectives through personal impact.
• Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level.
• Communicate in a timely manner
• Collaborate with all key stakeholders as needed
• Provide feedback upstream to Customer team for more effective program planning in the future
• This includes, but is not limited to, period promotions, pricing, display execution, merchandising activity, service opportunities, and period results
• Identify and lead store level execution of growth activities of new opportunities to build our business.
• Manage the development and sell-in of field activated promotions such as secondary location placement, displays, and shelf space working with the Retail Operations Manager, Director of Operations and local Field Sales team.
• Ongoing assessment, identification, and communication of competitive activities.
• May perform other duties as required to deliver the business goals of the company.

Requirements

• Maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts.
• Manage customer situations and respond promptly to customer needs within 24 hours.
• Solicit customer feedback to improve service and respond to requests for service and assistance.
• Demonstrate high level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers.
• Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details.
• Foster quality focus in others and work to improve processes, products and services.
• Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed.

Qualifications

• Bachelor's Degree required
• 4+ years of relevant experience

Skills

• Advanced Microsoft skills including Excel and PowerPoint
• Strong verbal and written communication skills
• Strong problem solving skills
• Strong technical and analytical skills

Benefits

• Medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners)
• Matching 401(k) plan with immediate vesting
• Unlimited sick time along with paid time off and holiday pay
• Free access to the fitness center if in WHQ
• Access to on-site day care (operated by Bright Horizons) and company store
• "Campbell’s Cares" program matches employee donations and/or volunteer activity up to $1,500 annually
• Variety of Employee Resource Groups (ERGs) to support employees

Pay

The target base salary range for this full-time, salaried position is between $89,400-$122,900. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation.

Schedule

Please ask your Talent Acquisition Partner for more information about our total rewards package.