Key Account Manager

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.

Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to Expect

We’re hiring a Key Account Manager for the North Americas Securities Client Team. This role will sit within New York City and provide a hybrid work environment. An integral part of this effort is to find someone who has the passion and desire to drive deep engagement with our community. The individual will be focused on building client relationships, driving a vision around strategic initiatives, and driving adoption throughout the portfolio. This will be an individual contributor role.

Key Responsibilities

• Ensure strategic account management and planning
• Cultivate and maintain strong, long-term customer relationships with assigned markets and accounts, understanding their evolving requirements and positioning Swift as a trustable advisor.
• Drive business growth and market presence
• Represent Swift at regional conferences, forums, and industry meetings, promoting products and solutions to expand uptake and brand access.
• Serve as a visible ambassador for the organization in the marketplace.
• Spot opportunities, deepen relationships, deliver results
• Identify customer needs and emerging market opportunities.
• Cultivate and maintain strong, long-term relationships to drive revenue growth and business expansion.
• Be the client advocate internally
• Act as the voice of clients within your organization. Share market insights, customer feedback, product issues, and trends with internal stakeholders. Use this information to influence product development, service improvements, and strategic direction.
• Collaborate with teams to ensure seamless delivery of solutions and services on key areas such as ISO 20022, client connectivity (APIs, cloud platforms, ERP integration), correspondent banking, digital assets, CBDCs, and related innovations and challenges.

Requirements

• University degree
• At least 7-10+ years’ experience in the securities & Payments ecosystem, of which 5+ years in relationship management or consulting.
• Prior knowledge of Swift or equivalent transaction technology/software companies
• Prior knowledge of Correspondent Banking, Payments, Securities, Foreign Exchange, Trade, etc.
• Experience working with Custodian Banks, Asset Managers, Broker Dealers, Investment Managers, Securities Market Infrastructures, etc.

Pay

The estimated salary range for a new hire into this position in New York is $119,210 to $221,390 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.

Benefits

Our compensation packages include a competitive base salary and bonus opportunity for all employees contingent on personal and company performance. Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k.

What We Offer

• We put you in control of career
• We give you a competitive package
• We help you perform at your best
• We help you make a difference
• We give you the freedom to be yourself

Equal Opportunity Employer

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application. Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).