Key Account Manager

POSITION SUMMARY

RESPONSIBILITIES

• Proactively prospect and develop new business with new and existing customers through effective outbound outreach using a variety of channels including emails, calls, customer visits and lead marketing campaigns.
• Expand customers' product purchasing portfolio through cross-selling and up-selling opportunities.
• Use Salesforce to update accounts and opportunities. Detailing stage, current status, applications, descriptions, account plans, etc.
• Account and Opportunity knowledge of top accounts, bottom accounts, why increasing or decreasing, cross-sell and upsell opportunities
• Use Power BI to analyze the customer purchases, product lines, shipments, bookings, backlog, and historical data.
• Properly communicate customer issues with appropriate company personnel.
• Participate in all product training courses and continuously improve your knowledge of company product lines.
• Use your exceptional communication skills to work with stakeholders at all levels, from senior decision-makers to entry-level champions.
• Build effective working relationships with customers through regular communication, focusing on building a realistic mutual understanding of customer requirements.
• Demonstrate a performance-driven mindset and entrepreneurial spirit to meet or exceed annual sales targets within assigned accounts.

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

• Bachelor's degree preferred.
• At least 5 years of experience in sales, ideally in sensors and instrumentation technical sales.
• Strong understanding of sensor and instrumentation products, applications, and market dynamics.
• Strong written and verbal communication skills.
• Ability to professionally represent the company and its products.

Essential/Preferred Skills

• Self-driven, motivated, and results oriented.
• Proven track record of meeting or exceeding sales targets. Excellent negotiation, presentation, and closing skills.
• Able to analyze data and sales statistics and translate results into better solutions
• Experience with Salesforce, Power BI, Microsoft applications
• Able to multitask and manage several accounts
• Proven results of delivering customer solutions

WORK CONDITIONS AND PHYSICAL REQUIREMENTS

• Remote working environment
• Willingness to travel as needed to meet with customers and attend industry events.