Junior IT/Systems Administrator

About the role

The Junior Systems Administrator provides day-to-day support and administration of the corporate servers and network users by applying knowledge of server hardware, software, and procedures. This position is located onsite at our Syracuse, NY location and is not a hybrid or remote opportunity.

Responsibilities

• Assist in the administration and support of Microsoft 365 and Office 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Entra ID (Azure Active Directory).
• Assist with Microsoft 365 tenant deployments, migrations, and transition projects, including mailbox, file, and collaboration platform migrations.
• Create, manage, and troubleshoot user accounts, groups, licenses, and security policies within Microsoft 365 and Entra ID.
• Support hybrid identity environments utilizing Active Directory, Entra Connect, and Single Sign-On (SSO) technologies.
• Install, configure, maintain, and troubleshoot Microsoft Windows Server operating systems and related infrastructure services.
• Support core infrastructure components including Active Directory, DNS, Group Policy, file services, and certificate services.
• Monitor system performance, availability, and security across on-premises servers, PCs, and cloud-based environments.
• Assist with server upgrades, patch management, backup and recovery processes, and disaster recovery planning.
• Work with deployment, management, and support of virtualized infrastructure utilizing hypervisor platforms such as VMware vSphere, Microsoft Hyper-V, KVM, or Nutanix AHV.
• Perform other miscellaneous duties as assigned.

Requirements

• Bachelor’s Degree in Information Systems/Computer Science or equivalent and 1-3 years of professional experience in system administration (experience considered in lieu of formal degree).
• Demonstrated experience with Microsoft technologies.
• Strong written and verbal communication skills; teamwork skills are essential.
• Server Administration certifications (MCSA, MCSE, MCP, MTA, etc.) preferred (experience considered in lieu of certifications).
• Knowledge of healthcare industry is helpful.
• Strong Microsoft operating system and network knowledge to carry out assigned administrative tasks with limited supervision.
• Experience with virtualization technology, VMware or equivalent, including Storage Area Networks.
• Ability to conduct ongoing security risk assessments, including monitoring, investigation, and reporting of security and access violations.
• Install and maintain network servers, operating systems, and other network equipment.
• Demonstrate leadership and foster a collaborative team approach.
• Perform system vulnerability assessments and conduct trade-off studies to recommend methods on countering threats to systems.
• Review system performance statistics; perform system modifications and fixes.
• Research, test, and evaluate vendor hardware and software products.
• Conduct feasibility studies and develop system, time, equipment, and cost requirements.
• Provide 24/7 support as needed.

Physical Requirements

• Walking: 10%
• Standing: 10%
• Sitting: 70%
• Lifting: 10% (up to 40 lbs)

Benefits

• Excellent medical, dental, prescription, and vision insurance.
• Disability coverage.
• Tuition Reimbursement Program.
• 401(k) Retirement/Pension Plans.
• Discounted Gym Membership.
• Free Loretto Health Clinic Visits.
• Generous Paid Time-Off Accrual.
• Fun events for employees.
• Convenient locations with free parking.
• Employee Coaches to help you achieve life goals.
• Diaper Assistance Program.
• Opportunity for career growth and movement within 19 sites.

Pay

Pay Range: $68,000 - $75,000/year, based on experience.