IT Support / Junior Systems Administrator
Motion Recruitment · Roanoke, TX · 1 mo ago
HybridInformation TechnologyContract
About the role
This role focuses on end-user support, workplace technology administration, identity and access management, and day-to-day IT operations across a Windows-centric environment. The contractor will support employees in both on-site and remote settings while helping maintain core business systems including Google Workspace, Slack, Notion, endpoint devices, and user access processes.
Responsibilities
- Tech Breakdown: 40% IT Support & Endpoint Administration
- Google Workspace, Slack & Notion Administration: 30%
- Identity & Access Management: 20%
- Security, Networking & Infrastructure Support: 10%
- Daily Responsibilities: 60% End User Support & Troubleshooting
- System Administration & User Management: 20%
- Documentation, Asset Management & Process Updates: 10%
- Security Support, Monitoring & Operational Tasks: 10%
Requirements
- 1-2 years of professional IT support, Help Desk, or junior systems administration experience
- Experience supporting Windows laptops and desktops
- Ability to troubleshoot hardware, software, peripheral, and connectivity issues
- Experience or strong familiarity with Google Workspace administration
- Knowledge of Slack and Notion administration fundamentals
- Understanding of IAM concepts including account provisioning, MFA, least privilege, and access management
- Strong customer service and communication skills
- Experience documenting processes and maintaining technical documentation
- Experience with onboarding and offboarding activities
- Strong troubleshooting and problem-solving skills
Qualifications
- Basic Linux knowledge
- Experience with PowerShell, Bash, or Google Apps Script
- Exposure to endpoint management tools such as Intune, Jamf, or MDM platforms
- Understanding of Wi-Fi, VPN, and basic networking concepts
- Experience with backup validation and disaster recovery procedures
- Exposure to SSO integrations, conditional access, or privileged access management
- Experience evaluating or implementing productivity and security tools