Junior IT/Systems Administrator

About the role

The Junior Systems Administrator provides day-to-day support and administration of corporate servers and network users by applying knowledge of server hardware, software, and procedures. This position is located onsite at our Syracuse, NY location and is not a hybrid or remote opportunity.

Responsibilities

• Administers all Microsoft servers, including Domain Controllers, Exchange, SharePoint, SQL, SCCM, and Microsoft 365.
• Investigates, identifies, and resolves hardware and software issues.
• Installs server hardware and peripherals and coordinates vendor hardware and software support when applicable.
• Manages disaster recovery and backup schemes.
• Monitors and reports server performance and health on a regular basis.
• Reviews and performs security updates and patches from Microsoft and third-party vendors.
• Upgrades operating systems and system software.
• Works closely with the System Administrator to develop knowledge and cross-training.

Microsoft 365 and Cloud Responsibilities

• Assists in the administration and support of Microsoft 365 and Office 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Entra ID (Azure Active Directory).
• Assists with Microsoft 365 tenant deployments, migrations, and transition projects, including mailbox, file, and collaboration platform migrations.
• Creates, manages, and troubleshoots user accounts, groups, licenses, and security policies within Microsoft 365 and Entra ID.
• Supports hybrid identity environments using Active Directory, Entra Connect, and Single Sign-On (SSO) technologies.

Technical Responsibilities

• Installs, configures, maintains, and troubleshoots Microsoft Windows Server operating systems and related infrastructure services.
• Supports core infrastructure components including Active Directory, DNS, Group Policy, file services, and certificate services.
• Monitors system performance, availability, and security across on-premises servers, PCs, and cloud-based environments.
• Assists with server upgrades, patch management, backup and recovery processes, and disaster recovery planning.
• Deploys, manages, and supports virtualized infrastructure using hypervisor platforms such as VMware vSphere, Microsoft Hyper-V, KVM, or Nutanix AHV.

Qualifications

• Bachelor’s Degree in Information Systems/Computer Science or equivalent and 1–3 years of professional experience in system administration; experience may substitute for formal degree.
• Demonstrated experience with Microsoft technologies.
• Strong written and verbal communication skills.
• Teamwork skills are essential.
• Server administration certifications (MCSA, MCSE, MCP, MTA, etc.) or equivalent experience.
• Knowledge of healthcare industry is helpful.
• Strong Microsoft operating system and network knowledge to carry out assigned administrative tasks with limited supervision.
• Experience with virtualization technology, VMware or equivalent, including Storage Area Networks.
• Ability to conduct ongoing security risk assessments, including monitoring, investigation, and reporting of security and access violations.
• Ability to install and maintain network servers, operating systems, and other network equipment.
• Demonstrated leadership and collaborative team approach; interacts well with front-line and management to provide consultation and expert advice on systems security.
• Ability to perform system vulnerability assessments and conduct trade-off studies to recommend countermeasures to threats.
• Ability to review system performance statistics, perform system modifications and fixes, and conduct feasibility studies.
• Ability to research, test, and evaluate vendor hardware and software products.
• Ability to provide 24/7 support as needed.

Physical Requirements

• Walking: 10%
• Standing: 10%
• Sitting: 70%
• Lifting: 10% (up to 40 lbs)

Pay

Pay Range: $68,000 – $75,000/year, based on experience

Benefits

• Excellent medical, dental, prescription, and vision insurance
• Disability coverage
• Tuition reimbursement program
• 401(k) retirement/pension plans
• Discounted gym membership
• Free Loretto Health Clinic visits
• Generous paid time-off accrual
• Fun events for employees
• Convenient locations with free parking
• Employee coaches to help achieve life goals
• Diaper assistance program
• Opportunity for career growth and movement within 19 sites