Junior Human Resource Specialist

About the Role

This position supports the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC). As a Junior Human Resource Specialist, you will apply HR skills to assist managers, program staff, and customers on a wide range of HR topics, including staffing, classification, processing, benefits, recruitment, compensation, SES programs, work-life programs, policy, and employee and labor relations.

Responsibilities

• Process personnel and payroll actions, key payroll documents, and leave audits.
• Create vacancy, retirement, and payroll folders.
• Research waiver and hearing requests.
• Scan documents into various personnel record systems.
• Assist with drafting Standard Operating Procedures (SOPs).
• Process personal liability insurance reimbursement claims.
• Initiate tentative selection notifications, notice of results, or disposition letters.
• Research and compile information on federal HR topics.
• Respond to and provide general HR guidance to applicants and staff; maintain employee files.
• Provide administrative support to managers and program staff, including:
  • Manage and coordinate calendars.
  • Screen phone calls and assist visitors.
  • Make travel arrangements.
  • Coordinate conference/meeting arrangements.
  • Prepare agendas, correspondence, and spreadsheets.
  • Open and route incoming mail.
  • Create, file, and maintain files in accordance with agency guidelines.
  • Monitor office supply inventories.
  • Upload documents to SharePoint.
• Process complex cases involving pay, leave, time and attendance administration, waivers, and Federal Erroneous Retirement Coverage Correction Act (FERCCA) cases for agency employees.
• Conduct desk audits, review management requests for position management and classification actions, and prepare evaluation reports.
• Assist in developing guidance and training materials for managers and employees.
• Resolve pay-setting errors and discrepancies.
• Provide advice on base pay, overtime, or leave entitlements.