Junior Atlassian Administrator - HSV

Position Overview

LaunchTech is seeking a Junior Atlassian Administrator to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.

About the Role

The Junior Atlassian Administrator will support the lead administrator in managing Atlassian applications including Jira, Confluence, and Jira Align in IL5 and IL6 environments. They will also assist with day-to-day operational administration of Atlassian platforms, perform routine system checks, and assist with troubleshooting platform issues.

Responsibilities

• Support the lead administrator in managing Atlassian applications including Jira, Confluence, and Jira Align in IL5 and IL6 environments
• Aid with day-to-day operational administration of Atlassian platforms
• Support user account management, access provisioning, and permissions administration
• Perform routine system checks and assist with troubleshooting platform issues
• Aid with application updates, security patching, and STIG compliance activities under the guidance of the lead administrator
• Serve as a support contact for users, helping troubleshoot issues and collect information for escalation when needed
• Help prepare and track REMEDY-based Change Requests for updates, installations, and configuration changes
• Support incident resolution by collaborating with team members to address user support tickets
• Aid in gathering requirements and feedback from users and system owners for minor configuration changes and improvements

Requirements

• Must have 6 months or more of systems administration experience
• Must possess a current DoD 8570 IAT Level II certification (such as CompTIA Security+ CE or higher)
• Must have an active DoD Secret Security Clearance

Qualifications

• Basic understanding of IT administration concepts including system patching, user permissions, and application configuration
• Experience in a customer-facing or user support role
• Familiarity with cloud environments such as Microsoft Azure

Benefits

LaunchTech offers competitive benefits, including:

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Professional development opportunities