Junior Atlassian Administrator (Colorado Springs)

About the role

We are seeking a Junior Atlassian Administrator to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This position is an excellent opportunity for an aspiring administrator to develop deep expertise in Atlassian products and enterprise system management.

Responsibilities

• Support our lead administrator in managing our Atlassian applications (Jira, Confluence, Jira Align) in IL5 and IL6 environments.
• Learn to handle the day-to-day operational tasks essential to our mission's success.
• Absorb user account management, perform routine system checks, apply patches and updates under supervision, and help resolve user-reported issues.
• Assist in the day-to-day administration of Jira, Confluence, and Jira Align, including back-end support tasks, basic configuration, and user account creation under the guidance of the lead administrator.
• Serve as a key support contact for users and team members, helping to troubleshoot issues and gather information for the lead administrator.
• Help prepare and track Remedy-based Change Requests for application updates, installations, and other modifications as part of the change management process.
• Support the lead administrator in performing routine application updates, security patching, and STIG updates to ensure system compliance and health.
• Collaborate with team members to resolve user support tickets and assist in gathering information from customers and system owners for minor requirement updates.

Qualifications

• Must have 6, or more, months of systems administration experience
• Must have a current DoD 8570 Level II Certification such as CompTIA Security+ CE or higher
• Must have an active DoD Secret Security Clearance

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with company match
• Paid Time Off (PTO)
• Mission-driven work with opportunities to grow

Pay

Compensation is commensurate with experience.

Schedule

Full-time, remote work is available.