Judicial Case Management Supervisor

Essential Functions

Receives minimal supervision from a technical or administrative supervisor; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
Supervises two or more full-time positions in this class series, which may also include other similar level support positions. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
Serves as contact to resolve escalated case management and processing issues and is well-versed in the operations of the court and associated functions in other courts.
Collaborates with other internal and external departments, agencies, and courts/units to coordinate case activities.
Ensures compliance of judicial case management work with all rules, regulations, standards, policies, and procedures applicable to case management activities.
Provides case management and administrative support for court proceedings and trial-related activities both in and outside the courtroom, as needed.
Evaluates judicial case management operations and performance; makes recommendations such as new or revised processes and procedures that facilitate effectiveness and compliance.
Convenes with judicial officers/administrators on matters affecting the daily management of the court's caseload.
Communicates effectively with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to ensure efficient and effective case management operations and resolve complex or unusual issues.

Job Requirements

• Three years’ experience in managing cases as they move through the legal process.
• Two years’ experience in researching files, records, and other sources of information, to ensure accurate case data and resolve issues in case flow or other issues.
• Two years’ experience in narrative report writing.
• Coursework, training, and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

Conditions of Hire

• Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
• Applicants must be legally authorized to work in the United States.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. For education and training, list name of educational provider, training course titles, and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education, and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

• Accommodations are available for applicants with disabilities in all phases of the application and employment process.
• TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.
• You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.

Equal Opportunity Employer

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.