Jr. Sous Chef - Dollywood's HeartSong Lodge & Resort - Full Time Year Round

Summary Of Essential Functions & Responsibilities

• Assists in conducting periodic food inventories
• Manages the AM or PM kitchen staff in the absence of a Sous Chef or the Executive Chef
• Aids in overseeing all hot and cold food produced and served in Song & Hearth, Spa, Room Service, Host Lounge and Pool F&B experiences as well as execution of Sunday Brunch/ Holiday Buffets, Banquets & Catering events
• Assists the Sous Chefs & Executive Chef with departmental human resource functions
• Aids in ordering of food and kitchen supplies
• Supervises and coordinates the production of food according to menu specifications on the AM or PM shift
• Aids Sous Chefs in preparation of specific cuisine daily including but not limited to soups, sauces, specials of the day and staff meals
• Inspects quality of food products used to prepare cuisine. Corrects the item and informs Sous Chefs and Executive Chef when quality is not acceptable
• Ensures all cuisine served to guests follow establish guidelines for quantity, quality, appearance, and palatability
• Checks physical cleanliness of operations. Ensures all staff practice “clean as you go” techniques
• Maintains proper working order of all equipment. Inspects ovens, burners, water faucets, and refrigerators. Reports deficiencies to Engineering Department
• Maintains time and temperature logs for food stations on line and in kitchen
• May perform Sous Chef, Cook or Stewarding duties as needed

Education And Experience Required

• Must be at least 18 years of age
• High school diploma or equivalent
• At least five (5) years of experience working as lead line cook or very similar role
• Culinary degree or ACF certification preferred or attending accredited Culinary Program
• Basic computer experience
• Must successfully complete a background check and drug screen
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

Knowledge, Skills, And Abilities

• Display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Able to reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Able to be self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Committed to continuous improvement
• Able to maintain professional appearance with good personal hygiene
• Able to promote and support a “team” work environment by cooperating and helping co-workers
• Able to be productive in a fast-paced environment
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to perform other duties as assigned
• Must comply with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures
• Able to work and tolerate temperatures ranging from 0 to 120 degrees
• Able to take Start Fresh training, as well as implement all safety aspects of Start Fresh training
• Able to operate/drive a company vehicle with valid driver’s license and insurance
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to add, subtract, multiply and divide with accuracy
• Able to be flexible to handle frequent changes in priorities
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to comprehend instructions and retain information

Physical And Cognitive Requirements

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 30 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• Able to meet the physical demands of the job

Example: stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, pushing, etc

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.