Jr. Sous Chef - Dollywood's DreamMore Resort & Spa - Full Time Year Round

About the Role

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Jr. Sous Chef who will embody the heart and soul of our mission of bringing families closer together while caring deeply about our brand. The ideal Jr. Sous Chef will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This role assists in overseeing all hot and cold food produced and served in Song & Hearth, Spa, Room Service, Host Lounge, and Pool F&B experiences, as well as execution of Sunday Brunch, Holiday Buffets, Banquets, and Catering events.

Responsibilities

• Assists in conducting periodic food inventories
• Manages the AM or PM kitchen staff in the absence of a Sous Chef or the Executive Chef
• Assists the Sous Chefs & Executive Chef with departmental human resource functions
• Assists in ordering of food and kitchen supplies
• Supervises and coordinates the production of food according to menu specifications on the AM or PM shift
• Assists the Sous Chefs and Cooks in preparation of specific cuisine daily, including soups, sauces, specials of the day, and staff meals
• Inspects quality of food products used to prepare cuisine; corrects items and informs Sous Chefs and Executive Chef when quality is not acceptable
• Ensures all cuisine served to guests follows established guidelines for quantity, quality, appearance, and palatability
• Checks physical cleanliness of operations; ensures all staff practice “clean as you go” techniques
• Maintains proper working order of all equipment; inspects ovens, burners, water faucets, and refrigerators; reports deficiencies to Engineering Department
• Maintains time and temperature logs for food stations on line and in kitchen
• May perform Sous Chef, Cook, or Stewarding duties as needed

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent
• At least five (5) years of experience working as lead line cook or very similar role
• Culinary degree or ACF certification preferred or attending accredited Culinary Program
• Basic computer experience
• Must successfully complete a background check and drug screen
• Ability to safely operate company vehicles according to company policy; must have valid driver’s license, proof of auto liability insurance, and acceptable motor vehicle driving record

Skills

• Must display and live out Lead with Love qualities (patient, kind, humble, respectful, selfless, forgiving, honest, and committed)
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintains strict confidentiality and judgment regarding privileged information
• Committed to continuous improvement
• Professional appearance with good personal hygiene
• Promotes and supports a “team” work environment by cooperating and helping co-workers
• Able to be productive in a fast-paced environment
• Dependable work attendance and flexibility with assigned work schedules, including evenings, weekends, and holidays
• Sensitive to the needs of guests and empowered to act to meet their needs within company guidelines
• Effective communication, problem-solving, conflict management, and interpersonal skills
• Complies with all Health Department, ServSafe, and Company regulations pertaining to Food Safety Handling Procedures
• Able to work and tolerate temperatures ranging from 0 to 120 degrees
• Must complete Start Fresh training and implement all safety aspects of the training
• Able to communicate effectively with guests and hosts using approved communication methods
• Able to add, subtract, multiply, and divide with accuracy
• Able to handle frequent changes in priorities
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to comprehend instructions and retain information

Physical and Cognitive Requirements

• Lifting and Carrying: May require occasional to frequent lifting of up to 30 lbs. utilizing company’s safety guidelines for safe lifting
• Mobility: May require intermittent to prolonged sitting, standing, and/or walking for duration of shift, up to 13 hours; may require traveling to various areas on property, including changes in terrain, stairs, and uneven surfaces
• Repetitive Movements: May require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms, or other body parts
• Environmental Conditions: Ability to perform work tasks in varying weather conditions, including extreme cold and heat; may require working indoors and outdoors
• Cognitive and Sensory Requirements: Strong cognitive skills, including critical thinking, problem-solving, processing and retaining information, attention to detail, and effective communication using approved methods
• Additional physical requirements may include stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, and pushing