Joe's Counter Attendant

About the Role

Are you passionate about providing exceptional customer service in a fast-paced environment? We're looking for a dedicated Counter Attendant to join our team. If you're enthusiastic, detail-oriented, and thrive in a customer-focused setting, we want to hear from you! This is a full-time, fully on-site position. This role is eligible for tips.

This role involves preparing and serving food and beverages to members and guests promptly and with a smile. You'll be a key player in ensuring smooth operations by maintaining clear communication with team members and other departments.

Responsibilities

• Deliver enthusiastic, prompt, and positive service to all members, guests, and employees.
• Regularly replenish stock items as needed.
• Perform cleaning and sanitizing tasks as directed by your team lead, supervisor, or manager.
• Prepare espresso drinks and smoothies to our high standards.
• Make deli sandwiches and hot items such as hot dogs, pizza, and pretzels.
• Operate the point-of-sale system to process transactions efficiently.
• Practice proper sanitation and food handling procedures at all times.
• Complete opening, closing, and side work duties as assigned.
• Follow all club safety policies and procedures, demonstrating safe work practices.
• Other duties as assigned by management.

Requirements

• High school diploma or equivalent preferred.
• Valid Food Handler's and OLCC (18 and older only) card mandatory.
• Prior experience in a similar environment (coffee shop, sandwich shop) preferred.
• Ability to speak, read, and write English fluently.
• Strong understanding of the menu to answer questions from members or guests.
• Excellent customer service and decision-making skills.
• Ability to establish and maintain effective working relationships with coworkers, members, and employees.

Benefits

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Free access to our exercise room and classes, climbing gym, and pools.
• Free parking and discounted public transportation passes.
• Participate in our 401(k) program with an employer match.
• Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
• Enjoy discounts on club services and meals.