Job File Coordinator - Xactimate, Disaster Restoration

Location: Wilmington, DE

About the Company

We are an established disaster restoration company serving the Wilmington, DE community. We restore homes and businesses after storms and unexpected water, fire or mold issues.

About the Role

The Job File Coordinator acts as the administrative and organizational hub for projects, ensuring all job-related documentation is accurate, complete, and meets program requirements. This role involves tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs, as well as general office duties.

Responsibilities

• Monitor job file status and job file and audit status.
• Ensure client requirements are followed.
• Review and validate initial field documentation.
• Create preliminary estimates.
• Perform daily job file coordination, including preparing job file reports, performing job file backup, and completing the job file audit process.
• Maintain internal and external communications.
• Complete and review job file documentation for file upload and audit process.
• Perform job close-out.

Requirements

• Administrative experience.
• Familiarity with Xactimate software.
• Experience with Contractor Connection is highly desirable.
• Experience in disaster restoration, commercial cleaning, construction, or insurance industry is preferred.
• Experience writing estimates, compliance, job file processes, and quality assurance is a plus.
• Outstanding written and verbal communication skills.

Benefits

• Competitive pay ($22/hr–$30/hr).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Simple IRA.

You must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.