Job Developer

About Us

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Pay

$22.49 - $23.67 Per Hour

Benefits

• Competitive medical benefits
• Dental benefits
• Vision benefits
• Retirement benefits

About the role

Job Developer serves on a team that is the central point of contact to coordinate and provide job placement and support services for assigned clients.

Responsibilities

• Develop an individualized employment plan with each participant
• Conduct employability assessments of potential participants, including but not limited to:
  • Assessing level of ability, readiness for work, physical and mental capabilities
  • Reviewing educational background, skills, and identification of challenges and barriers to employment
• Write complete and detailed individualized employment plans outlining activities and community referrals, with concise and clear goals to be tracked
• Develop a service plan for each participant
• Conduct comprehensive screenings and assessments with veterans to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate
• Draft a Service Plan that complements the Employment Plan
• Provide career counseling and job coaching, including labor market trends to job seekers
• Coordinate job skills training as outlined in participant employment plan
• Provide job readiness skills training (soft skills) in areas of resume preparation, interviewing and job search techniques
• Arrange interviews with employers and work with participants on job retention issues
• Develop and maintain working relationships with local employers, creating long-term permanent placement opportunities for program participants
• Develop a resource base of employers committed to giving priority hiring attention to HVRP
• Represent the interests of the agency, the program and its participants in all networking and public relations opportunities
• Develop and coordinate linkages with job skills training resources in high-demand fields
• Coordinate with EDD Worksource Centers, Department of Rehabilitation, Los Angeles Unified School District, various community and faith-based providers, Veterans Administration, and other Veteran social service and employment resources to ensure participants have access to available services
• Meet regularly with program participants, aiding their job search by scheduling interviews, referring job leads and community services to ensure participant success
• Monitor and track job placement activities on a regular basis to ensure accurate and timely reporting of progress as required

Essential Ability Acknowledgement

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

Requirements

• Must be able to pass a fingerprint clearance and background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
• Must be over the age of 18 years
• High school diploma (or GED/High School Equivalence Certificate)
• 1 year of experience in case management or as a job developer

Preferred Qualifications

• Bachelor's degree or equivalent education and experience in employment placement and vocational counseling activities
• US Armed Forces veteran
• Bilingual in English and Spanish

Mandated Reporter

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.