Job Coach - Supported Employment Program (SEMP)

About the role

Manage a caseload by providing individual assistance and guidance to individuals with disabilities with the mission of assisting them with obtaining, training and maintaining employment.

The most prevalent disability group is Intellectual/Developmental Disability; others may include mental illness, visual impairment, mental illness, or other conditions and impairments.

Responsibilities

• Maintain departmental billing efficiency standards
• Maintain accurate daily case-notes, monthly summaries, SAP’s and other necessary documentation in a timely manner, on agencies Electronic Health Record Platform (EHR)
• Site visits with participants and employers throughout NYC Region in order to provide support services
• Responsible for maintaining and updating key information in EHR records to ensure a state of audit ready records
• Aid transitioning youth from school an unemployed individuals to through a formal “Discovery” to explore possible careers
• Aid in the transition of individuals to employment
• Audit and update charts in a timely manner
• Write clear and concise case notes and service plans in a timely manner
• Work cooperatively with other Goodwill and non-GW programs
• Develop relationships with consumers, parents, therapists, group homes and employers to facilitate positive movement toward employment goals
• Help consumers remove obstacles and barriers toward employment goals
• Work effectively with employers to facilitate accommodations and address workplace problems/issues to result in greater job retention
• Communicate with consumers and employers to identify and resolve problems early on in order to prevent a job loss or termination from the program
• Have flexible schedule and travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
• Assist consumers in achieving the highest level of independent functioning on the job
• Coaches are encouraged to directly assist in job development activities and efforts

Requirements

• Minimum preferred: Associates degree
• PREFERRED: 1+ year of experience working with people with disabilities
• Exceptions will be made for graduates of specialists DSP training programs such as Educational Opportunity Center graduates (EOC’s)

Qualifications

• Must be comfortable travelling throughout NYC, and being out in the community, visiting multiple work sites throughout the day
• Must enjoy teaching and encouraging others how to complete a task
• Must be patient when explaining and showing an individual how to complete a task
• Must be able to roll up your sleeves and show someone the proper way to clean or stock merchandise on the shelves or communicate with others
• Must be able to write clear and concise progress notes directly after providing a service which captures what transpired
• Must be able to communicate with other members of the team in order to keep everyone informed, that would let to the continued success of the program

Skills

• Flexible Schedule and Travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
• Assists consumers in achieving the highest level of independent functioning on the job
• Coaches are encouraged to directly assist in job development activities and efforts

Benefits

• Generous Time off policy to use when you need it
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retail and commuter benefits