Jira Lead Administrator

About the role

CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain. The role involves developing executable strategies, implementing new technologies, streamlining processes, and improving mission value delivery through new practices and tools. The position is within the Information Technology department and is a full‑time, mid‑level role.

Responsibilities

• Create custom projects in the Atlassian tool suite for complex workflows to meet business needs.
• Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.
• Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages).
• Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.
• Interface with diverse stakeholders as a liaison and trusted advisor.
• Help define how information systems may be upgraded or replaced.
• Gather requirements for business processes and determine ways to optimize them.

Qualifications

• 7 years of experience in systems analysis and design of information systems programs.
• 3 years of experience with Jira and Confluence administration.
• 3+ years of experience with Bamboo and Bitbucket.
• Advanced degree in an appropriate field plus an additional three years of relevant experience.
• Knowledge of Agile principles and applied best practices.
• Excellent written and verbal communication skills.
• Ability to successfully complete a stringent background investigation and obtain a moderate‑risk public‑trust government security clearance.
• Atlassian Certified Jira Administrator (preferred).
• Working knowledge of networking, DNS, databases, APIs, SAML, and Akamai.
• Consulting experience in a Federal agency, especially within DHS.
• Ability to write custom JQL (Jira Query Language) is a plus.
• Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).

Skills

• Advanced configuration and administration of Jira, Confluence, Bamboo, and Bitbucket.
• Creation and maintenance of Kanban and Scrum boards, documentation sites, and custom workflows.
• Integration of Atlassian plugins and applications.
• Stakeholder liaison and advisory capabilities.
• Requirement gathering and process optimization.
• Understanding of Agile methodologies and best practices.
• Familiarity with networking concepts, DNS, databases, APIs, SAML, and Akamai.
• Experience with federal software development policies, procedures, and security clearances.

Benefits

• Health, dental, and vision insurance
• Life insurance
• 401(k) retirement plan
• Flexible Spending Accounts (health, dependent care, commuter)
• Paid time off and observance of state/federal holidays

Pay

$101,920 – $138,320 per year

Schedule

Full‑time