Jira Enterprise Administrator

The Opportunity & Career Path

This is a temporary 12-month specialized contract position designed to establish the foundation of our Jira enterprise footprint. We are looking for a candidate who wants to grow with us. This role is structured with a clear path toward a permanent, full-time position within the college, with the next permanent recruitment cycle anticipated for Spring 2027 and a potential permanent start date of June 1, 2027.

Compensation & The "Total Value" of Working with Us

Pay: $30.00 – $33.00 per hour (Commensurate with experience)
While our hourly/salary rates may differ from the private sector, the total value of a career at Truckee Meadows Community College is unmatched. We offer a level of stability, work-life balance, and long-term benefits that corporate roles rarely provide, including:

• Unrivaled Work-Life Balance: A predictable Monday–Friday, 8:00 am–4:30 pm schedule with no weekends or holidays.
• Educational Advancement: Significant "Grant-in-Aid" tuition benefits for you and your dependents.
• Financial Advantages: No State income tax and a unique retirement structure (No Social Security/FICA deduction; 7.5% alternative retirement contribution).
• Wellness & Support: Access to campus fitness facilities, comprehensive health/dental/vision, and professional support through ComPsych.
• Perks of Campus Life: Free parking on all campus locations and a community-focused work environment.

The Role

As the Jira Enterprise Administrator, you will move beyond simple ticket management to provide specialized technical administration and optimization. As our Jira Cloud footprint expands across campus, you will manage the growing complexity of the platform, ensuring it is scalable, secure, and optimized to meet the diverse needs of various campus stakeholders.

Key Responsibilities

• System Architecture: Lead the onboarding of new departments into the Jira Cloud ecosystem, ensuring seamless integration with existing IT infrastructure.
• Optimization & Automation: Develop and implement advanced automation rules, workflows, and custom configurations to streamline departmental processes.
• Governance & Security: Manage users, groups, roles, and permission schemes; perform regular audits to ensure data security and access control best practices.
• Lifecycle Management: Manage the installation and maintenance of Atlassian Marketplace apps and plugins; monitor system performance and licensing usage.
• Strategic Roadmap: (Progressive Duty) Develop and execute a long-term roadmap for Jira Cloud scaling and feature adoption.
• Consultative Support: Act as a technical consultant for department leads, helping them design custom dashboards, reporting tools, and standardized project templates.

What You Bring to the Table

• Required Qualifications:
• Experience: Two (2) + years of hands-on experience in Atlassian Cloud Administration.
• Technical Proficiency: Deep knowledge of Jira Cloud (Project, Workflow, Permission, and Notification schemes), Atlassian Access, and Organization management.
• Analytical Skills: Proficiency in Jira Automation and advanced querying (JQL).
• Communication: The ability to translate complex technical requirements into functional, user-friendly configurations for non-technical campus stakeholders.
• Education: Bachelor’s degree in Computer Science, IT, or a related field (or equivalent professional experience).
• Preferred Qualifications:
• Certification: Atlassian Certified Professional (ACP) in Jira Administration for Cloud or Jira Service Management.
• Advanced Tooling: Experience with API integrations and/or ScriptRunner.
• Large-Scale Management: Experience managing large-scale Jira Cloud instances across multiple business units.