Janitorial Manager-CA

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high-quality, value-added solutions to our nationwide customers.

About the role

Under minimal supervision, the Janitorial Manager oversees and manages custodial services at various sites under the terms of federal contract. This role interfaces with customers, organizes and assigns work, establishes processes and procedures, and ensures that safety and quality programs are followed. The position requires knowledge of custodial practices, contract and staff management, working with developmentally disabled and/or physically challenged adults, and the ability to organize and manage staff in multiple locations.

Responsibilities

• Coordinates, directs, and manages custodial supervisors and staff in performing a variety of cleaning and maintenance duties to ensure that facilities remain clean and free of safety hazards. Ensures that services are provided within the terms of contracts and maintains records of all work performed.
• Maintains professional relationships with commercial and/or federal customers, assuring services are performed in accordance with contract, and resolving any problems with services.
• Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling, and reviewing the performance of employees.
• Oversees supply, equipment maintenance, purchasing, and subcontractors.
• Organizes, assigns, and coordinates work; manages assigned staff, client workers, and contract vendors to perform custodial services.
• Schedules and prioritizes tasks, and ensures adherence to procedures, regulations, and guidelines while minimizing errors and safety risks.
• Oversees rehabilitation counseling, training, and assistance for client workers who are adults with developmental disabilities and/or physical challenges. Creates and documents behavioral and vocational objectives, and maintains reports and files associated with counseling.
• Conducts and participates in regular staff, leadership, committee, and offsite meetings. Prepares agendas, rosters, and presentation materials for various meetings.
• Fills in for custodial supervisors and crew leads in their absence; performs a variety of minor plumbing, electrical, wall repair, painting, lock repair, and light duty vehicle and mechanical equipment repairs as needed.
• Prepares and submits a variety of recurring reports, business correspondence, agendas, presentation materials, and certificates.
• Acts as an information source regarding contracts, department services, and operations.
• Performs other duties and special projects as assigned.

Requirements

• High School Diploma or G.E.D.
• Five or more years of experience in custodial services and/or building maintenance, including at least three years in a supervisory position.
• Experience working with adults with developmental disabilities and/or physical challenges (preferred).
• Knowledge of Cal OSHA and OSHA occupational safety regulations.
• Knowledge of departmental operations and procedures, and organizational policies.
• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately.
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules.
• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers, and/or employees.
• Demonstrated leadership, organizational, reasoning, problem-solving, and analytical skills.
• Exceptional customer service skills.
• Human relation skills to build effective relationships with team, customers, and public.
• Advanced computer literacy including knowledge of word processing, spreadsheet, database, and presentation software.
• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation.
• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to establish priorities and solve a wide range of business, operational, and strategic management problems.
• Flexibility to respond to changing work priorities and handle numerous projects at the same time.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License (may be required depending on local, state, and/or contract requirements).

Physical Requirements

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Viewing computer screen/monitor.
• Utilizing keyboard.
• Answering phone/making calls.
• Maneuvering in and around the worksite.
• Standing and walking.
• Bending, kneeling, squatting, and stooping.

Work Environment

Work is performed in an office environment or at a customer’s location. Employees may be exposed to toxic chemicals, noise from equipment in maintenance environments, and depending on indoor or outdoor conditions, exposure to cold and heat. Travel between buildings or other job sites is required for some positions. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.