JANITORIAL MANAGER

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association for Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions, and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas, and manufacturing markets.

About the role

The Facilities Janitorial Manager is responsible for the supervision, inspection, and control of all custodial and related services associated within assigned contract. Specific responsibilities will be determined by client expectations and at the discretion of the Director of Operations.

Responsibilities

• Properly allocate work responsibilities among subordinates.
• Supervise and coordinate the work activities of assigned areas (includes common areas, service hallways, food court, etc.).
• Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels.
• Approve vacation time, overtime, and timecards.
• Train custodians on work-related equipment.
• Supervise, motivate, discipline, and evaluate staff.
• Counsel and coordinate with customer management representatives on all matters relating to services performed.
• Resolve clients’ concerns and perform inspections for satisfactory job performance.
• Meet periodically with subordinates to review status of various elements of facility services and institute corrective measures for any deficiencies found.
• Monitor supply use inventory.
• Ensure all equipment is in proper working condition.
• Perform any additional duties as required, including providing hands-on cleaning if needed.

Requirements

• Strong organizational and planning skills, responsiveness, attention to detail, and excellent follow-through.
• Ability to work effectively under pressure and manage multiple priorities.
• Excellent customer service skills.
• Minimum of five to ten years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities.
• General hands-on knowledge of both routine nightly and daytime facility cleaning and related services.
• Working hours mostly weekdays but may also include evenings, weekends, and on-call for emergency situations.
• Facilities Management or equivalent experience preferred.
• Bilingual English/Spanish is a plus.

Benefits

• Medical, Dental, Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$55,000 - $60,000

Schedule

Monday - Friday, 8:00 AM - 5:00 PM; on-call weekends