Janitorial Manager

Cushman & Wakefield · Baltimore, MD · 2 wk ago

On-siteManagement$60k–$70k/yrFull-time

About the role

The Account Manager is a position within the line of operations of C&W Services. The incumbent is responsible for the management of an account or assigned accounts, and the supervisors assigned to each account. Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, troubleshooting/problem solving, new hire orientation, training of supervisor and support personnel, customer relations, and special project work as requested.

Responsibilities

Manages the overall activities of a project(s), and supervises the supervisors
Directs and develops subordinates to produce professional results and workmanship of an efficient Facility Management organization
Ensures that all work performed under his/her supervision is done in a timely and cost-effective manner according to the applicable codes
Establishes and maintains effective lines of communication with the customer and facility personnel regarding work schedules and distribution and coordination of materials in these facilities
Administers the Work Order System client requests to ensure the work tickets have been distributed/performed/completed and closed on time as per the client request
Conducts quality assurance checks and manages materials inventory as well as general use of equipment
Coordinates and controls special project work
Measures performance of accounts against assigned budgets and quality standards to ensure appropriate and timely preparation
Interacts with customer management personnel to ascertain that their needs and requirements as related to the facility management contract are being satisfied
Organizes and develops short and long-term goals and objectives
Develops, implements, administers, and modifies programs to maintain all physical assets and equipment, warehousing, and operations
Establishes and implements policies and procedures for facilities operations, including events setup programs, janitorial program, equipment replacement, quality assurance, and safety
Solves on-site service delivery problems
Participates in ongoing management/technical skill development training programs
Maintains/monitors work schedules of all personnel for two shifts, including the preparation and submission of weekly payroll in Kronos system
Performs weekly inspections on CleanTelligent
Ensures that all facilities under his/her responsibility are safe and comply with all federal, state and local laws
Implements and enforces environmental procedures and issues as directed by the customer's environmental specialist representative
Conducts safety training orientation of employees and uploads them in Utrac system
Conducts orientation of employees, develops employees' skills/abilities, and performs annual employee evaluations

Qualifications

Proven experience in managing facilities and supervising staff
Strong organizational and leadership skills
Ability to manage multiple projects simultaneously
Excellent communication and interpersonal skills
Knowledge of facility management practices and regulations
Experience with Work Order Systems and similar administrative tools
Ability to work independently and as part of a team
Basic knowledge of safety protocols and environmental compliance

Skills

Facility management
Project management
Customer service
Team leadership
Administrative tasks
Technical skills (e.g., Work Order System)

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provides eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.

Pay

$ 59,500.00 - $70,000.00

Schedule

Not specified