Janitorial Manager

This position is within the operations line of C&W Services, responsible for managing assigned accounts and their supervisors.

Responsibilities

• Manages overall activities of a project(s) and supervises supervisors.
• Directs and develops subordinates to produce professional results and efficient workmanship.
• Ensures all work is performed in a timely and cost-effective manner according to applicable codes.
• Establishes and maintains effective communication with customers and facility personnel regarding work schedules and material coordination.
• Administers the Work Order System to ensure timely distribution, performance, and completion of client requests.
• Conducts quality assurance checks and manages materials inventory and equipment usage.
• Coordinates and controls special projects on weekdays and weekends as per the Periodic Schedule.
• Measures account performance against budgets and quality standards, reporting variances as needed.
• Interfaces with customer management to ensure facility management contract needs are met.
• Organizes and develops short and long-term goals and objectives for facilities operations.
• Develops, implements, and modifies programs for physical assets, equipment, warehousing, and operations.
• Establishes and implements policies and procedures for facilities operations, including janitorial programs, equipment replacement, quality assurance, and safety.
• Resolves on-site service delivery problems.
• Participates in ongoing management and technical skill development training.
• Maintains and monitors work schedules for two shifts, including weekly payroll preparation and submission in the Kronos system.
• Creates work orders in the WOM system for above-standard services coordinated with the customer.
• Submits janitorial supply orders for each account via the Procurement system.
• Performs weekly inspections using Smart Insp.
• Ensures all facilities comply with federal, state, and local laws and are safe.
• Implements environmental procedures through the customer’s environmental specialist.
• Conducts safety training orientation for employees and uploads records in the Utrac system.
• Conducts employee orientation, develops skills, and performs annual evaluations.
• Covers for other account managers during vacations when necessary.

Requirements

• Management of assigned accounts and supervisors.
• Work-scheduling of all account personnel.
• Establishing work standards and conducting site evaluations/audits.
• Overall inventory and equipment usage management.
• Budget control and employee evaluations.
• Troubleshooting, problem-solving, and new hire orientation.
• Training of supervisors and support personnel.
• Customer relations and special project work.

Benefits

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.

Pay

$59,500.00 - $70,000.00 per year, depending on factors such as geographic location, experience, qualifications, and collective bargaining agreements. The company will not pay less than minimum wage for this role.