IT Vendor Management Lead

MTY is seeking an experienced IT Vendor Management Lead to develop and lead strategic sourcing, vendor management, and cost optimization across the IT department. This role will serve as the subject matter expert for IT vendor management and ensure MTY procures the right IT products and services at the right value, with appropriate commercial, legal, and risk considerations. This position is part of BBQ Holdings, a subsidiary of MTY Food Group, a publicly traded company listed on the Toronto Stock Exchange. MTY’s family of 80+ restaurant brands includes Cold Stone Creamery, Famous Dave’s, and Papa Murphy’s.

Responsibilities

• Maintain centralized oversight of MTY's IT vendors, agreements, and renewals.
• Negotiate IT contracts with a focus on cost optimization, service quality, risk mitigation, and total cost of ownership.
• Coordinate with IT, Legal, and other relevant stakeholders to ensure commercial terms, technical requirements, and service levels are properly reviewed and documented.
• Conduct market reviews, pricing benchmarks, vendor comparisons, and competitive sourcing activities to support informed purchasing decisions.
• Identify opportunities to consolidate vendors, reduce overlapping products and services, improve commercial terms, and avoid unnecessary technology costs.
• Lead license-optimization activities with application owners and technical administrators, including reclamation, right-sizing, consolidation, co-termination, and cancellation.
• Build and maintain strategic supplier relationships, including performance reviews, issue resolution, supplier scorecards, and continuous improvement initiatives.

Requirements

• Bachelor's degree in Business, Supply Chain, Procurement, Information Technology, Finance, or a related field; equivalent experience may be considered.
• 5+ years of experience in strategic sourcing, procurement, supplier management, or category management, with a proven focus on technology categories.
• Deep understanding of IT products and services, including hardware, software/SaaS, cloud services, infrastructure, telecom, managed services, and enterprise licensing.
• Demonstrated experience leading sourcing events, supplier evaluations, contract negotiations, renewals, and cost optimization initiatives.
• Analytical skills with proven experience in spend analysis and financial modeling.
• Strong written and verbal communication skills, with the ability to clearly present recommendations and influence decision-making.
• Ability to manage multiple priorities, deadlines, stakeholders, and supplier discussions in a fast-paced environment.

Preferred Qualifications

• Experience supporting multi-location, multi-brand, or North American organizations.
• Professional certification such as CPSM or similar.
• Bilingual English/French fluency.