IT Technician I
Responsibilities
Design, install, configure, and troubleshoot IT and technical systems as directed.
Help desk support for related systems through tickets or phone - some after-hours support required.
Maintain basic business devices, mobile phones, tablets, copiers, printers, fax, etc.
Able to interpret an extensive variety of technical instructions in mathematical, diagram, written and/or verbal form and deal with several abstract and concrete variables.
Aid Information Services team with local and remote Microsoft Windows support.
Coordinate with staff at various levels within the Company and with vendors and consultants as directed.
Provide after-hours support and project work as needed.
Work with various teams in support of business and Information Technology projects.
Requirements
High School or GED.
Preferred Bachelor’s degree in Computer Science/Information Systems or technical degree preferred.
2+ years in an IT support and troubleshooting role or equivalent training.
Familiarity with Microsoft Windows, M365 suite of products and other common user software.
Ability to work with/troubleshoot printers, scanners, tablets and PLC equipment.
Basic understanding of networking, DHCP, DNS, TCP/IP, VPN and Wifi.
Excellent troubleshooting and documentation skills.
Excellent written and verbal communications skills.
Self-directed with the ability to work independently.
Ability to work A, B or C shift.
Qualifications
High School or GED.
Preferred Bachelor’s degree in Computer Science/Information Systems or technical degree preferred.
2+ years in an IT support and troubleshooting role or equivalent training.
Familiarity with Microsoft Windows, M365 suite of products and other common user software.
Ability to work with/troubleshoot printers, scanners, tablets and PLC equipment.
Basic understanding of networking, DHCP, DNS, TCP/IP, VPN and Wifi.
Excellent troubleshooting and documentation skills.
Excellent written and verbal communications skills.
Self-directed with the ability to work independently.
Ability to work A, B or C shift.
Skills
Strong problem-solving and troubleshooting abilities.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of Microsoft Windows, M365 suite of products and other common user software.
Basic understanding of networking, DHCP, DNS, TCP/IP, VPN and Wifi.
Benefits
Medical, vision & dental benefits upon hire.
401K with company match.
Paid Time Off & Company Holidays.
Wellness Program.
Tuition reimbursement.
Employee pork purchase program.
For a complete list of our benefits please visit our career site: here.
Pay
N/A
Schedule
N/A