IT Tech - Atlantic, IA
Pay
PAY: $60,000 - $100,000 annually - Based on experience
Bonus programs available!
About the role
Broaden and support Duke's overall IT environment - Systems, applications, user accounts, and supporting infrastructure across all Duke locations
Collaborate and bring new ideas to Duke's IT department
Affiliate in administering and maintaining Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Intune)
User provisioning, licensing, mailbox and security policy management
Support and train employees on RentalMan ERP - user set up and day-to-day troubleshooting across all Duke locations
Troubleshoot end-user hardware: laptops, printers, mobile devices, and VolP/desk phones
Maintain branch network infrastructure - switches, Wi-Fi access points, firewalls, and cables
Affiliate in maintaining company mobile devices - carrier accounts, device provisioning, MDM enrollment, and cell phone lifecycle
Handle IT onboarding and offboarding - deploy laptops, issue phones and accessories, create accounts for new hires, and promptly disable accounts and recover equipment from departing employees
Responsibilities
- Must have flexible work hours as needed
- Timeline driven
- Travel to Duke locations as needed - REQUIRED
Qualifications
- Preferred Qualifications: 4-year degree in business and analytics
Prior desktop support experience, with working knowledge of IT administration
Knowledge of the construction industry and its safety requirements
Benefits
401K with Company match
Health, dental, vision, accident, critical illness, and short-term disability insurance
Paid time off
Bonus Program
Skills
- Organizing and delegating job duties at various store, office, and recon locations
- Results oriented with strong execution skills
- Self-starter and organized
- Good communication skills (written & verbal)
Benefits
Training and career development