IT Systems & Network Administrator

You are a technically curious systems administrator who enjoys solving problems and supporting critical systems. You are comfortable operating hands-on and collaborating across a small team. You understand what reliability, security, and documentation mean in a high-availability environment. You will help implement, maintain, and secure Kings III’s IT infrastructure supporting a mission-critical 24x7 emergency communications environment.

About the company

Established in 1989, Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years.

Our mission is simple: We provide critical communications services to help people in distress. Our core values are honesty & integrity, service to the customer above all else, doing what is right, pursuing excellence, and encouraging individual initiative and growth. Our primary client base includes commercial and multi-family real estate owners and property managers. We design, build, sell, install, service, and monitor emergency phones, and our Emergency Dispatch Center (EDC) provides 24/7/365 service to dispatch local emergency services to people in distress.

Responsibilities

Your work keeps emergency calls connected nationwide, a life-safety mission with measurable community impact. You are joining a mature, well-funded IT program with a modern toolchain, defined scope, backing from senior IT management, and room to grow with the department. The work is hands-on. You will own projects from planning through go-live, dig into escalated problems, become the person your teammates come to about the systems you run, and share after-hours callback for critical issues affecting the dispatch center or core infrastructure.

• Implement, maintain, and secure physical and virtual servers in Microsoft on-premises and cloud environments
• Administer networks including switches, firewalls, wireless, SANs, and monitoring platforms
• Support Active Directory and Azure AD (Entra ID) in a hybrid environment
• Administer Microsoft 365 services and integrated applications
• Maintain backup, disaster recovery, and business continuity systems
• Support SIP-based telecom platforms and related infrastructure
• Secure and manage endpoints and mobile devices using MDM and security tooling
• Support security operations, incident response, and evidence collection for SOC 2 controls across access management, change management, and monitoring
• Create and maintain technical documentation and runbooks

Requirements

• High school diploma or equivalent
• Proven experience working in a broad IT role within a small, dynamic team
• 3+ years administering servers, networks, identity, Microsoft 365, and security tooling
• Hands-on experience with virtualized server environments (VMware or Hyper-V)
• Ability to communicate clearly with technical and non-technical audiences at all levels of the organization
• Strong troubleshooting skills and a sense of ownership
• A learner’s mindset with the ability to both teach and be taught

Nice to have

• Experience supporting SIP or VoIP platforms
• Experience with NetApp SAN storage platforms
• Familiarity with Aruba networking and Fortinet firewalls or wireless
• Experience with backup and recovery platforms (Veeam or equivalent)
• Basic scripting or automation experience (PowerShell or similar)
• Relevant certifications such as CompTIA Network+ or Security+, or Microsoft cloud certifications

Benefits

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Pay

$90,000.00 - $115,000.00

Schedule

This position is full-time and on-site at our Coppell, TX headquarters.