IT Network & System Administrator

Location: St. Louis

About the role

Celebrating over a century of innovation, Sunnen Products Company (a P4G company) is a premier global leader in manufacturing high-precision honing machinery and consumables. With 14 global locations and a dedicated team of over 700 employees, we partner with blue-chip customers across diverse industries worldwide. This critical role is instrumental in establishing and building a strong information technology infrastructure that reaches around the world. The position is key in building and maintaining high-performing information systems that drive profitable, controlled, and sustainable growth at Sunnen, while demonstrating uncompromising integrity, respect, and a commitment to working together.

The IT Network & Systems Administrator will work closely with the IT Architect and report directly to the Director of IT to oversee the design, maintenance, and optimization of Sunnen Products' internal computer network and infrastructure while providing tier-2/3 support. This role is pivotal in ensuring seamless connectivity, robust cybersecurity, and scalable systems to support the company's growth. The ideal candidate will bring an ownership mindset, hands-on approach to system and network management, and a commitment to excellence in service delivery.

Responsibilities

• Design, install, and maintain enterprise-grade network solutions, including core and edge switching, routing, firewalls, wireless access points, and cabling. Optimize and troubleshoot networks to ensure peak performance.
• Oversee the installation, configuration, and proactive monitoring of physical and virtual IT infrastructure to ensure global reliability and scalability. Maintain Microsoft Server environments, optimizing disk storage, log files, print queues, and user accounts. Manage operating systems, system backups, and updates. Ensure robust security through virus protection and compliance with IT security standards.
• Provide hands-on technical support and guidance, addressing user issues via IT helpdesk systems. Configure and support devices such as handheld terminals, wireless headsets, and printers.
• Evaluate, implement, and test business-critical software applications, ensuring seamless integration into the IT environment.
• Administer and maintain company email systems, including mail servers, configurations, and user accounts, ensuring secure and reliable communication.
• Set up, configure, and support secure connectivity for remote and local users, including manufacturing environments, while managing user access and permissions.
• Uphold IT security frameworks, ensuring compliance with standards such as NIST, CMMC, PCI DSS, GDPR, and PII. Work with security partners to assess and mitigate infrastructure vulnerabilities.
• Partner across the team to lead or support special IT infrastructure initiatives, driving successful project outcomes from discovery through execution.

Requirements

• Bachelor's degree in Computer Science, Information Technology, related field, credentials, or equivalent experience.
• Minimum of 7 to 10 years of experience in a network environment, including systems and network installation, maintenance, and user support.
• Experience with Cisco networks.
• Experience with Microsoft Office and Microsoft Server products.
• Experience with virtualization, Azure, Entra, Teams, VOIP, firewalls, and a modern understanding of IT security frameworks and compliance (NIST, CMMC, PCI DSS, GDPR, PII).
• Positive, results-driven, and collaborative; excels in dynamic, fast-paced environments while managing competing priorities.
• Flexibility to work required hours to address critical department needs, including on-call for emergencies.

Preferred Qualifications

• Experience with UNIX, Linux, and Raspberry Pi.
• Experience with Oracle EBS.

Pre-employment background and SSN check, along with a drug test, are required.