IT Systems Administrator

Responsibilities

• Deliver onsite and remote technical assistance for employees, resolving issues involving computers, software applications, printers, connectivity, and security tools.
• Administer core Microsoft technologies, including Windows-based systems, Outlook, Teams, and related business productivity platforms.
• Cook up employee onboarding and offboarding by preparing laptops, creating and removing accounts, assigning access, and ensuring a smooth technical setup.
• Support the organization’s infrastructure by maintaining servers, network devices, and Cisco-related equipment across the environment.
• Manage user access and device support for remote staff, helping maintain secure and dependable connectivity for a distributed workforce.
• Contribute to IT planning efforts by identifying system needs, recommending improvements, and participating in practical technology decisions.
• Maintain accurate technical documentation and help ensure information is transferred correctly into required healthcare-related systems when necessary.
• Provide support for business applications such as QuickBooks, Paycom, and Salesforce as needed, coordinating troubleshooting and user guidance.
• Monitor and organize technology assets and equipment to help keep daily operations running efficiently across the organization.

Requirements

• Hands-on experience in IT systems administration and end-user support within a Microsoft-based environment.
• Working knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.
• Ability to configure devices, manage user accounts, and support onboarding for both onsite and remote employees.
• Experience troubleshooting hardware, software, printers, and basic network connectivity issues.
• Familiarity with network infrastructure and support for technologies such as Cisco and Citrix environments.
• Experience with Dell hardware and general device lifecycle support is preferred.
• Strong communication skills with the ability to assist non-technical users in a clear and detail-oriented manner.
• Exposure to applications such as QuickBooks, Paycom, or Salesforce is helpful but not required.

Qualifications

Hands-on experience in IT systems administration and end-user support within a Microsoft-based environment.

Working knowledge of Active Directory, Microsoft Windows Server, and Windows 10 administration.

Ability to configure devices, manage user accounts, and support onboarding for both onsite and remote employees.

Experience troubleshooting hardware, software, printers, and basic network connectivity issues.

Familiarity with network infrastructure and support for technologies such as Cisco and Citrix environments.

Experience with Dell hardware and general device lifecycle support is preferred.

Strong communication skills with the ability to assist non-technical users in a clear and detail-oriented manner.

Exposure to applications such as QuickBooks, Paycom, or Salesforce is helpful but not required.

Skills

• IT Systems Administration
• Microsoft Technologies
• Active Directory
• Windows Server
• Windows 10 Administration
• Device Configuration
• User Account Management
• Network Infrastructure
• Cisco and Citrix Support
• Dell Hardware Support
• Communication Skills
• Technical Documentation
• Business Applications Support (QuickBooks, Paycom, Salesforce)

Benefits

Healthcare-related systems integration assistance.

Free online training resources.

Access to top jobs, competitive compensation, and benefits.

Eligibility for a company 401(k) plan.

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Legal compliance and equal opportunity employment.

Equal opportunity employer.

Disability, veteran, and minority-friendly.