IT Support & Office Coordinator

About the role

Innovative Renal Care is seeking an IT Support & Office Coordinator for our corporate office in Franklin, TN. In this full-time role, you will serve as the primary onsite technical support resource for employees and executive leadership while also driving smooth corporate office operations. You will ensure a seamless technology experience through responsive desk-side, walk-up, and remote support, troubleshooting hardware, software, and connectivity issues, managing conference room technologies, and handling daily onsite administrative workflows.

Responsibilities

• Provide responsive desk-side, walk-up, and remote technical support for hardware, software, and end-user computing issues, ensuring timely resolution of help desk requests.
• Deliver high-touch technical support and troubleshooting for executive leadership with professionalism, discretion, and excellent customer service.
• Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365