IT Support Coordinator

Responsibilities

• Provides initial Help Desk Support by troubleshooting and resolving routine computer, printer, & copier help desk requests.
• Assists in network and end user support by answering calls, documenting incidents and requests for service, setting up user accounts, and assisting users with answering questions.
• Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Qualifications

• High School Degree with an affinity for Information Technology required.
• Associates Degree in Information Technology, related field, or equivalent work experience preferred.
• Prior computer networking experience preferred.
• Excellent customer service skills required.
• Hands on knowledge of MicroSoft Office Suite applications required.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in an office environment requiring frequent interaction with practice management and staff.