IT Support Engineer
Robert Half · Savannah, GA · 2 mo ago
On-siteInformation TechnologyTemporary
Key Responsibilities
- Provide Tier 3 technical support across multiple client environments
- Troubleshoot and resolve complex issues related to networking, systems, and infrastructure
- Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)
- Configure and maintain network infrastructure (switches, LAN/WAN, DNS)
- Manage and support VoIP systems and connectivity issues
- Administer and troubleshoot Active Directory environments
- Support Microsoft 365 (Exchange, Teams, SharePoint, user management)
- Implement and maintain IT security best practices
- Collaborate with internal teams and clients to ensure smooth project delivery and support
Required Qualifications
- 5+ years of IT experience
- Strong expertise in: Networking (switches, LAN/WAN, DNS), Active Directory, Microsoft 365, VMware / virtualization, VoIP systems
- Proven ability to troubleshoot complex technical issues independently
- Experience managing or contributing to IT infrastructure projects and installations
- Strong communication skills and ability to work directly with clients
Preferred Qualifications
- Relevant certifications (CCNA, Microsoft, VMware, etc.)
- Experience with security tools and frameworks
- Exposure to multi-site or enterprise environments