IT Support Engineer
Haystack · Florida, United States · Yesterday
HybridFull-time
Responsibilities
- Manage large projects with minimal guidance
- Serve as the first point of escalation
- Troubleshoot difficult IT problems without standard operating procedures (SOPs)
- Expand scope of knowledge by learning about software design patterns, data structures, AWS technologies, and distributed systems concepts
Requirements
- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking experience (such as DNS, DHCP, SSL, OSI Model, and TCP/IP)
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment
- 4+ years of PC repair, troubleshooting, deployment, and liquidation experience
What's On Offer
- Competitive compensation package
- Comprehensive healthcare benefits starting on Day 1
- Matching 401(k) program
- Up to 20 weeks of paid parental leave