IT Specialist

Description IT Specialist Are you looking to increase your personal and professional development in an educational and exciting environment? Have you joined the Legal field to assist our company to grow? Consider applying to Sanabria & Associates, PLLC! Sanabria & Associates, PLLC is a prestigious and rapidly expanding law firm with offices in Maryland, Virginia and Florida. An IT Specialist, or IT Support Specialist, is in charge of setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks. Responsibilities Provides technical support identifying, investigating, and resolving user’s problems with computer software and hardware for problems that are beyond the expertise of Technical Support Representatives. Offer technical support to company staff and troubleshoot computer problems. Stay current with system information, changes, and updates. Working knowledge of help desk software, databases and remote control and fundamental operations of relevant hardware and other equipment. Demonstrated experience in troubleshooting and maintaining IT hardware, including desktops, laptops, printers, and networking equipment. Assists with technical documentations development and implementation. Special Projects and assistance in other areas of the business as required. Work closely with the IT team to escalate complex issues, share insights and contribute to ongoing process improvements initiatives. Requirements Bilingual (Spanish and English). IT experience: 1 year or more. Minimum Education: College Education or equivalent (Preferred). Law Firm Experience (Preferred). Benefits Health Insurance Vision Insurance. Dental Insurance. Life Insurance 401(k) Matching. Paid Time Off. Sick time. 11 Paid Federal Holidays Off. Paid Birthday and Work Anniversary Off.