IT Scrum Master IRES - SSFB/HSV

Location: Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL. Onsite; no remote or telework. Day shift with up to 10% travel. Active DoD Secret clearance required; must be able to obtain Top Secret.

About the role

The IT Scrum Master supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The role operates in a hybrid environment, facilitating collaboration across geographically dispersed technical teams in Huntsville and Colorado Springs. The candidate will partner directly with the Release Train Engineer (RTE) to define, mature, and align the Scrum Master role with program-level SAFe frameworks and Agile release trains.

Responsibilities

• Collaborate with the RTE to design, implement, and train the IT team on customized Agile processes, helping technical staff transition to a structured Agile delivery model.
• Establish a cohesive "one-team" dynamic across geographically split locations using virtual collaboration tools and an inclusive hybrid engagement model.
• Facilitate an optimized Agile battle rhythm tailored to the unique operational needs and delivery cycles of IT and infrastructure teams.
• Guide and coach the team and organization on Agile/Scrum practices to deliver high-quality IT solutions.
• Assist the Product Owner and Technical Leads with backlog maintenance, prioritizing IT initiatives, and translating technical requirements into actionable user stories.
• Ensure all planning data is documented in the system of record for accurate reporting and metrics development.
• Deliver weekly metrics to the RTE.
• Identify, track, and resolve impediments or blockers that hinder the team’s ability to meet Sprint goals.
• Manage and track team capacity, sprint velocity, and burn-down charts using Agile lifecycle management tools.
• Facilitate cross-team coordination and dependency management, especially for complex enterprise system upgrades or break/fix activities.
• Integrate IT service delivery and cybersecurity compliance tasks into the Agile workflow.
• Foster a culture of continuous improvement, collaboration, and accountability within the team.

Requirements

• 4+ years of full-time work experience; may be reduced with advanced education.
• 2+ years of directly related experience as a Scrum Master, Agile Coach, or Project Manager.
• Current Agile certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or SAFe Scrum Master (SSM)).
• Experience using Agile management and collaboration tools (e.g., Jira, Confluence, or Azure DevOps) for remote and hybrid teams.
• Experience applying Agile methodologies to IT operations.
• Active DoD Secret Security Clearance; must be able to obtain Top Secret.

Qualifications

• Strong leadership presence with the ability to influence and mentor highly technical engineers new to Agile frameworks.
• Collaborative partner capable of aligning team-level operations with broader organizational vision.
• Highly proficient in managing remote/virtual team dynamics across multiple time zones.
• Ability to quickly learn challenging IT and infrastructure concepts to understand team impediments and technical debt.
• Comfortable operating in ambiguous, "greenfield" environments to build and document Agile processes from the ground up.
• Self-starter who identifies project risks, resource bottlenecks, and opportunities to improve team efficiency.
• Excellent presentation, oral, and written skills for effective communication with senior management, Product Owners, and technical staff.
• "Can-do" attitude; ability to work in a high-pace, dynamic enterprise IT environment and embrace change.

Desired Qualifications

• Active DoD Top Secret Security Clearance.
• Prior experience in Agile/Scrum practices within a technical team, ideally under the guidance of an RTE or Agile Coach.
• Experience working within the Scaled Agile Framework (SAFe), particularly in a DoD or government contracting environment.
• Technical background or previous experience in System Administration, Network Engineering, or IT Service Management.
• Experience integrating ITIL methodologies (Change, Incident, Problem management) with Agile processes.
• Current DoD 8570 IAT Level II certification (e.g., Security+ CE).
• Familiarity with DoD cybersecurity processes, such as RMF, Secure Host Baselines, and DISA STIGs.
• Advanced Agile certifications (e.g., A-CSM, PSM II, PMI-ACP, or SAFe Release Train Engineer).

Pay

$110,000 – $140,000 per year. Actual compensation may vary based on job responsibilities, education, experience, skills, internal equity, market data, and applicable laws.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement benefits (including 401(k) matching).
• Educational reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.

Benefits may vary based on employment type, location, and applicable agreements.