IT - Revenue Cycle Application Analyst III - Cadence - Remote

Remote positions available in the following states: AL, AZ, GA, FL, IN, KY, LA, MD, MI, MS, MO, NC, NV, OH, PA, SC, TN, TX, VA, WI, WY.

About the role

Reporting to the Patient Access and Revenue Cycle Manager, the Revenue Cycle Applications Analyst III collaborates independently with system (clinical, revenue, ambulatory) management and serves as a technical resource to identify, analyze, prioritize, and resolve system needs. This role uses cases, workflows, and metrics to configure, maintain, and monitor systems, providing suggestions for potential application modifications, enhancements, or process changes. The position supports revenue cycle functions including Registration, Revenue Integrity, Billing, Scheduling, Coding, and Charge Master.

Days and hours worked may be variable.

Responsibilities

• Develop functional specifications, operational process flows, department procedures, business requirements, or other necessary documentation for approved system enhancements or modifications.
• Demonstrate strong knowledge of IS internal department processes as well as software application support.
• Demonstrate comprehensive knowledge of computer systems, applications, and interfaces.
• Facilitate complex applications and system enhancements or replacements.
• Create detailed documentation, including system design documentation, procedures, process flows, and data flows.
• Demonstrate an advanced understanding of revenue cycle operations and attention to detail in data gathering, specifications development, and documentation.
• Produce and provide analysis through reports, dashboards, and analytic tools to management.
• Develop metrics and KPIs to monitor performance, adherence to SLAs, and timely recording of pertinent data.
• Follow up on errors to determine root cause and recommend solutions.
• Develop reports and plan database additions, taking reporting needs into consideration.
• Support multiple concurrent projects and/or application modules, educate and coach other team members, and manage user expectations.
• Demonstrate initiative, creativity, and flexibility in problem resolution.
• Exercise good judgment and effectively manage work time while handling multiple assignments.
• Prioritize work assignments to ensure appropriate tasks are completed.
• Demonstrate integrity, credibility, and personal accountability.
• Set high work standards and share application or specialized knowledge with peers.
• Demonstrate excellent oral and written communication skills.
• Demonstrate commitment to customer service.

Requirements

• Bachelor’s Degree in Business Administration, Computer Science, or Information Management OR equivalent combination of education and experience.
• 5 years of experience in a healthcare-related setting with knowledge of Patient Access, Revenue Cycle, or Business systems.
• Understanding of information system technology and database applications.
• Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.

Qualifications

• EPIC certification in the module(s) being represented (preferred).
• Experience in EMR installations (preferred).
• 5 years of experience with MS SQL, report automation knowledge, and report writing (preferred).