IT - Revenue Cycle Application Analyst III - Grand Central/Prelude

About the role

Reporting to the Patient Access and Revenue Cycle Manager, the Revenue Cycle Applications Analyst III collaborates independently with system management across clinical, revenue, and ambulatory areas, serving as a technical resource to identify, analyze, prioritize, and resolve system needs. The role uses cases, workflows, and metrics to configure, maintain, and monitor systems, and provides suggestions for application modifications, enhancements, or process changes. This position supports revenue cycle functions including Registration, Revenue Integrity, Billing, Scheduling, Coding, and Charge Master. The analyst works independently, relying on experience and judgment to plan and accomplish tasks. Days and hours worked may be variable.

Based at Erlanger Baroness Hospital in Chattanooga, TN, within the IT — Revenue Cycle Application Analyst III — Grand Central/Prelude department. Standard hours are regular.

Responsibilities

• Develop functional specifications and operational process flows, department procedures, business requirements, or other necessary documentation for approved system enhancements or modifications
• Demonstrate strong knowledge of IS internal department processes as well as software application support
• Demonstrate comprehensive knowledge of computer systems, applications, and interfaces
• Demonstrate proficiency in all skills required to facilitate complex applications and system enhancements or replacements
• Demonstrate advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flows
• Demonstrate an advanced understanding of revenue cycle operations
• Demonstrate attention to detail in data gathering, specifications development, documentation, and recording
• Produce and provide analysis through reports, dashboards, and analytic tools to management
• Develop metrics and KPIs designed to monitor the performance of management and staff in achieving SLAs,