IT Project Manager and Business Analyst

Responsibilities

• Manage small to medium-sized IT projects and initiatives across TU campuses and programs with growing independence, seeking guidance(when necessary) to continually enhance and refine formal project management skills.
• Utilize the Project Management Book of Knowledge(PMBOK) professional standards to develop project charters and plans, as well as manage the execution, monitoring, control and closing of IT projects.
• Work closely with functional teams, as well as technical teams - engineers, developers, BA/QA, and DevOps to understand relevant system architecture, APIs, data flows, and infrastructure (at a high level), define project scope, timelines, milestones, and dependencies for projects and initiatives.
• Create and manage communications plans, develop risk register, issue log and manage risk/issue analysis, prioritization, and mitigation.
• Create and monitor project plans/project schedule and collaborate with project teams to ensure timely completion of projects and initiatives.
• Transition projects from PMO management to operational status through transparent processes, including capturing lessons learned results for effective future project management maturation.
• Collaborate with administration, functional managers, and Subject Matter Experts to gather business and technical requirements to continue to move projects forward.
• Utilize Project and Portfolio Management (PPM) software (TeamDynamix) for plans and project asset management including charters, RACIs, diagrams, surveys, change requests, and provide formal and ad-hoc reports of project status as needed to the administration as well as project teams.
• Appropriately escalate all issues of concern by communicating with project sponsor and the Director of the PMO for Technology.
• Work towards formal PMI recognized certification, such as the CAPM (Certified Associate in Project Management), to improve the skills necessary to better manage Touro IT projects.
• Use Business Analysis (BA) methodology to define business requirements for complex PMO projects, including:
• Manage the coordination and communication between business units and the PMO from initial requirements gathering to the final sign-off of the requirements.
• Complete assigned Business Analyst activities on schedule, ensuring alignment with cost, benefit, and quality objectives.
• Provide guidance to functional subject matter experts and project managers regarding business analysis and quality assurance.
• Provide Quality Assurance (QA) and testing strategies for IT projects:
• Work with project teams and project managers to develop comprehensive UAT plans based on project requirements for both enhancements and upgrades.
• Define project UAT scripts and processes, levels of testing, roles and responsibilities for testing and metrics for acceptance of test results.
• Execute test plans and generate result reports, utilizing automated testing tools as needed.
• Track bugs and defects, and maintain comprehensive tracking reports.
• Record and report on quality problems and concerns.

Qualifications

• Bachelor's degree in IT related field or 2+ years of relevant IT experience required.
• Prior experience with IT project coordination or management, business analysis, and/or quality assurance required.
• Will need to obtain a CAPM and/or PMP certification.
• Certified Business Analysis Professional (CBAP) or PMI Certified Professional Business Analyst Professional (PMI-PBA) is preferred.
• Higher Education IT experience preferred.

Knowledge/Skills/Abilities

• Foundational understanding and knowledge of IT infrastructures and architectures, including server, network, identity management, IT security, and software development.
• Excellent organizational and follow-up skills.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.
• Ability to work well with others in a team, to collaborate, manage and resolve conflicts, and to accomplish goals on time without obstructions.
• Strong aptitude and enthusiasm for learning new tools, methodologies, and processes.
• Ability to proactively collaborate with users at all levels within the organization to ensure project success.
• Excellent time management skills.
• High level of mastery of Microsoft Office Suite.
• Knowledge of TeamDynamix preferred.

Certifications/Licensures

• Certified Business Analysis Professional (CBAP) or PMI Certified Professional Business Analyst Professional (PMI-PBA) is preferred.
• Will need to obtain a CAPM and/or PMP certification if not already certified.

Travel

• As needed.

Working Conditions

• Extensive Use of Computers.
• Extensive time sitting and standing.
• Able to lift up to 5 lbs. Maximum.

Salary

• Minimum Salary: USD $61,200.00/Yr.
• Maximum Salary: USD $76,500.00/Yr.