IT Operations Analyst II

Location: Nebraska Emergency Management Agency, 2433 NW 24th Street, Lincoln, NE

Starting hourly pay rate is $30.986.

Responsibilities

• Review and approve proposed hardware and software configurations
• Serve as vendor contact for PC hardware and software
• Recommend hardware and software replacement programs
• Research and define hardware requirements for computer operations
• Establish and enforce client security practices
• Monitor work to ensure compliance with federal and state regulations and statutes
• Maintain and manage system inventory databases
• Investigate and prepare recommendations on emerging technologies
• Participate in teams researching specific hardware or software solutions
• Test new hardware and software and provide deployment recommendations
• Maintain up-to-date knowledge of IT trends and industry direction
• Maintain hardware and software inventory systems
• Recommend hardware and software standards for the organization
• Provide informal technical training for infrastructure personnel
• Offer consultation on general technical issues and potential solutions
• Provide direction, training, and technical assistance to coworkers and agency staff
• Mentor and guide IT staff on assigned tasks
• Provide technical support on application development tools
• Assist in preparing the agency’s IT plan and budget
• Prepare and deliver formal presentations
• Communicate with agency leadership regarding IT issues and projects
• Ensure proper documentation is created and maintained

Requirements

• Associate Degree in Computer Science/IT and one year experience in a related area such as working with coding computer applications, relational databases, or related business/technical experience involving application programming, software installation and maintenance, systems programming, and online programming work
• Any equivalent combination of education and experience will be considered
• Experience with Juvare WebEOC, and Microsoft Products to include Active Directory, SharePoint, and Teams (preferred)
• Background/motor vehicle check will be required
• Must have a valid driver's license

Skills

• Knowledge of database backup and recovery systems; operating systems and platforms; commonly used query languages
• Skill in writing computer programs for various purposes
• Ability to read and understand information and ideas presented verbally and in writing
• Ability to communicate information and ideas, both orally and in writing, so others will understand

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to help you get the most out of your career and life. Benefit eligibility may vary by position, agency, and employment status.