IT Business Operations Analyst II

About the role

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute–designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites and network affiliations with hospitals in five states. Together, the fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities makes us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

Responsibilities

Operational

• Manage end-to-end processes for all IT-managed licensing and maintenance contracts.
• Facilitate processes to ensure all invoices are validated, processed and paid in a timely and accurate manner.
• Partner with department leadership and staff to provide guidance on vendor-engagement processes.
• Coordinate with the Finance team in billing preparation for external customers.
• Create purchase-order requisitions for all of IT that fall within the scope of the business operations.
• Collaborate with cross-functional teams across the organization to investigate, troubleshoot and resolve budget/financial operational errors and issues.
• Identify process-improvement areas and work across teams to design solutions and deliver improvements.
• Compile, validate and reconcile procard statements and receipts for departmental cardholders.
• Provide ongoing support to the business operations team and other areas of IT, including completing special projects, assignments and administrative tasks as required.
• Run the chargeback process allocating IT charges across Fred Hutch.

Financial

• Prepare journal entries to support internal chargebacks as well as asset and invoice adjustments.
• Prepare ad-hoc financial reporting and guidance when requested by IT departments, Finance or Accounting.
• Support month-end accounting close and ensure all deliverables are completed by required due dates; responsibilities include preparation of accruals, variance analysis and provision of information to Accounting and Finance as necessary.
• Assist with the preparation of the annual budget and forecasting for IT.

Qualifications

Minimum qualifications

• Bachelor’s degree in business administration, finance or equivalent.
• Minimum 3 years of business operations/finance experience.
• IT environment experience.

Preferred qualifications

• 3–5 years of business operations/finance experience.
• IT environment experience preferred.
• Experience with AI driving operational improvements.
• Highly proficient with Microsoft Office applications, including Outlook, Word, Excel, SharePoint and PowerPoint.
• Excellent problem-solving, information-gathering and analysis skills.
• Ability to work in a fast-paced, ambiguous environment.
• Highly organized with a demonstrated ability to plan, prioritize time and execute on deliverables.
• Very detail oriented and work with a high degree of accuracy.
• Excellent interpersonal skills and professional diplomacy.
• Excellent verbal and written communication skills.
• Strong business acumen in the area of financial operations in an IT environment.
• Proven ability and drive to identify and implement process improvements.
• Takes a proactive approach to dealing with ambiguity and seeks out and creates clarity.

Pay

The annual base salary range for this position is $80,475 to $120,682; pay offered will be based on experience and qualifications.

Benefits

• Medical, vision and dental insurance.
• Flexible spending accounts.
• Basic life, disability and retirement plans.
• Family-life support and employee assistance program.
• Onsite health clinic.
• Tuition reimbursement.
• Paid vacation (12–22 days per year), paid sick leave (12–25 days per year), paid holidays (13 days per year) and paid parental leave (up to 4 weeks).