IT Manager

Tri-Com Central Dispatch Contact Information Address Tri-Com Central Dispatch 3823 Karl Madsen Drive St. Charles, IL 60175 Website www.tricom911.org Phone 630-232-4739 Position Information Application Deadline Until Filled Salary Hiring Range DOQ: $109,760 – $125,760 Salary Range: $109,760 - $147,754 Benefits Health/Dental insuranceLife insuranceIMRF pension Population 225,000 approx Position Details Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of IT Manager (Full-time). Tri-Com provides 9-1-1 and dispatch services for seven (7) police departments and six (6) fire departments primarily located in Kane County in the far western suburbs of Chicago. Tri-Com serves an area of 200 square miles and a population of approximately 225,000 residents. TriCom employs an Executive Director, Deputy Director, IT Manager, Training Manager, CAD Administrator, GIS Administrator, Administrative Coordinator, Radio Technician, QA/QI Coordinator, 18 dispatchers and 3 working shift supervisors. Tri-Com is seeking highly skilled, motivated, and qualified candidates for the position of IT Manager. Job Summary And Distinguishing Features Of The Work Under limited supervision: plans, designs, directs, implements, organizes, operates and executes projects, programs, services, and operations of the Information Technologies Division.This position is responsible for the lifecycle of Tri-Com’s information systems infrastructure, including but not limited to: network, cyber security, servers, storage systems, telephone, computer, audio/visual equipment and software related to all systems including the 9-1-1 phone system, computer aided dispatch program and radio management. Ensures the telephone and data networks, and all computers, servers, email and voicemail are functional for all Tri-Com employees. The Information Technology Manager coordinates the information needs of Tri-Com to ensure consistency with Tri-Com’s overall cyber security and strategic technology plans. There is an expectation of after-hours availability in times of hardware or software issues when on-duty staff cannot resolve the issue. Education And Experience Applicants must meet the following minimum requirements: Must be 21 years of ageBachelor’s degree from an accredited college or university in computer science or related field; minimum of seven (7) years of experience in related fieldAny combination of education, training, and experience which provides the required knowledge, skills and abilities to perform the essential functions of the jobExperience in the public sector, specifically with information technologies in public safety communications is highly desirable Licenses And Certifications Must possess a valid Illinois driver’s licenseMicrosoft Certification desirableCisco Certification desirableENP Certification desirable Knowledge Of 9-1-1, police and fire/EMS operations and skilled at interacting with staff across all three disciplinesPersonal computer skills, email, record keeping database activity, and word processingComputer networks and desktop supportManagement information systemsOffice automation, network and operating systems, various public safety software applicationsLocal Area Network (LANs) and Wide Area Networks (WANs)GIS and its application to local government and public safetyAll applicable state, federal and local ordinances, laws, rules and regulationsAll computer applications and hardware related to performance of the essential functions of the jobDepartment organization, standard operating guidelines and policies, rules, and regulationsRecords retention and FOIA lawsMission critical public safety systems, including but not limited to: Computer Aided Dispatch, mobile data computers, 9-1-1 Phone Systems, radio systems, and various public safety related interfaces (i.e. RMS & LEADS)Server virtualization (VMware preferred)Overall cyber security, firewall configuration and maintenance (Palo Alto knowledge desired), and VPN configurationMicrosoft SQL Server Database managementWindows Server configuration and administrationWindows Workstation configuration and maintenance How To Apply Email or drop off resume, cover letter, and three (3) professional references along with a Tri-Com application. Applications Are Available At https://tricom911.org/careers OR At Our Facility 3823 Karl Madsen Drive St. Charles, IL 60175 Applications will be accepted until the position is filled. Resumes alone will not be accepted. Ad viewed 86 times