IT Manager

Responsibilities

• Drive the strategy, productivity, and growth of the IT team.
• Develop, enhance, and implement IT processes, create and maintain documentation for IT policies, including data security, data backup and retention, and acceptable use.
• Collaborate with cross-functional teams, providing strategic leadership to align IT initiatives with overall business goals.
• Own and execute the IT onboarding process for new hires, including setting up laptops, company credentials and accounts, and conducting IT orientations.
• Build strategic relationships between internal stakeholders and external vendors, ensuring smooth operation of applications and addressing technical issues.
• Create and manage budget plans and procurement strategy.
• Work closely with cross-functional teams to improve security, increase efficiency, or enhance user experience.
• Oversee the successful evaluation and testing of existing systems, and/or implementation of new systems for data security, cloud services, and endpoint management.
• Ensure IT compliance with regulatory requirements and industry standards, including maintaining readiness for ISO and SOC 2 audits.

Requirements

• 5+ years of proven experience as an IT Manager or similar role, preferably in the SaaS or software industry.
• Strong technical background with proficiency in software development methodologies, architecture, and technologies.
• Experience with the following tools: Google Workspace Admin, Office 365 Admin, GCP/AWS/Azure, OKTA Admin, Kandji Admin, MaaS3630 Admin, MSAD, Atlassian suite, and Slack.
• Lead the successful implementation of Single Sign-On (SSO) solutions and confidently manage technical aspects of corporate domain rebranding, leveraging extensive experience with SSO protocols and platforms.

Qualifications

• Detail-oriented mindset with excellent problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and geographies.
• Project management skills and familiarity with Agile methodologies.

Skills

• Experience with IT management and leadership.
• Knowledge of IT policies and procedures.
• Proficiency in IT tools and technologies.
• Ability to lead cross-functional teams.
• Experience with SSO solutions and corporate domain rebranding.

Benefits

• Equity
• Benefits

Pay

• $160,000 - $200,000

Schedule

• Full-time