IT Help Desk Technician
Crew Carwash · Indianapolis, IN · 3 wk ago
On-siteInformation TechnologyFull-time
Provides IT support services for all carwash locations as well as for users on our support team.
Responsibilities
- Provide level 1 telephone/email support for all Crew locations.
- Respond to incoming ticketing portal break/fix and new IT requests.
- Repair, image, and configure new IT assets for deployment at Crew locations.
- Troubleshoot application and hardware issues to resolve problems for users.
- Possess initiative and motivation with a “get the job done” attitude.
- Focused on quality while maintaining a sense of urgency.
Requirements
- Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
- High school diploma or equivalent is required.
- A+ or Network+ Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.
- Must possess the ability to deal tactfully with customers, team members, and the general public.
Schedule
Generally 10a–8p, 5 days per week, Tuesday–Saturday.
Benefits
- Competitive compensation
- Daily pay options available at no cost to you
- Paid Time Off + 6 paid holidays each year
- Free carwashes
- Industry-leading training
- Incredible growth potential
- Tuition reimbursement and paid IT certifications
- Group health, dental, and vision
- 401K with company match