IT Field System Engineer

About the role

PeopleTec is seeking a mid/senior-level IT Field Systems Engineer to support the El Paso / Ft. Bliss, TX location. The role supports an operational client in a fast-paced, mission-focused environment, focusing on SATCOM and ground radios, facility security systems, network support, and facility cabling installation. The engineer will monitor and respond to service requests, maintain public announcement systems, perform wall mounting of displays, and handle various installation support requests.

Responsibilities

• Conduct thorough testing of SATCOM and ground radios equipment (bench & field testing) and other operational equipment in the field
• Maintain security systems, including physical access control systems, closed-circuit video cameras, badge readers, electronic locks, and other related components
• Install facility cabling including LAN, fiber, coax, and telephone cabling
• Perform advanced network architecture installations and maintenance; test commercial network devices (WiFi, Pucks, smartphones, VoIP, computers, etc.)
• Install, fabricate (crimping), and validate CAT5e/CAT6 cabling (Layer 1 – Physical Layer)
• Maintain public announcement systems and address all technical issues
• Install and mount television sets onto various surfaces
• Troubleshoot and resolve technical issues reported by users
• Interact with clients and end-users to understand their IT-related needs

Requirements

• Mid-level IT experience (3–5 years)
• Proven experience conducting thorough testing of SATCOM and ground radios equipment, maintaining facility security systems, facility cabling installations, and advanced network architecture installations
• In-depth knowledge of mechanical and electronic tools (multimeter, network/IT testing devices, cable testers, drills, power tools)
• Familiarity with Service Desk Support
• Strong analytical and problem-solving skills
• Ability to work independently and meet deadlines with minimal oversight
• Capable of making sound decisions and problem-solving independently
• Excellent communication skills to work independently and collaborate with team members and customers
• Must be a U.S. Citizen
• Active DoD Secret clearance required; candidates must have an active Secret clearance upon hire and maintain it during employment

Education

Associate's or Bachelor's degree in electrical engineering, telecommunications, or a related field

Desired qualifications

• Certifications in relevant technologies or products
• Experience working in a military and/or operational environment (e.g., former military, law enforcement)