IT Engineer

What You'll Do

• Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
• Office IT support: provide on-hand support to our colleagues in our London office
• AV support: ensure meeting rooms and AV equipment are running reliably
• End-user support: handle inbound support requests and be a friendly first point of contact for the team
• Onboarding: run IT onboarding calls for new joiners
• New IT projects: contribute to Tech Ops initiatives
• Automation and tooling: build automations and Slack bots to streamline repetitive work
• Documentation: write and maintain clear internal IT documentation and guides

What You Bring

• A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems
• Strong organizational skills and a proactive mindset
• Comfort with common IT fundamentals (macOS, networking basics, SaaS tooling)
• A willingness to learn new tools and technologies quickly
• Clear written and verbal communication skills

What We Offer

• Stock options; we want you to have ownership in the company and share the successes that lie ahead
• Extraordinary team; we favor ambitious, smart people striving for outsized impact
• Competitive compensation and stock options
• Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland